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Old 10-11-2007, 07:44 PM   #1 (permalink)
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Default trackball is stuck

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Blackberry Pearl White, Tmobile

All of a sudden my trackball wont scroll to the right. I'm about to go into meltdown cause I cant scroll over to my calendar I'm gonna try and get a can of compressed air and blow the keys just in case something is stuck in it, but is there something else I can try? I've done a battery pull thinking the OS is screwing up again. It seems that since i've done the OS upgrade I've had alot of wierd little things go wrong with this phone.
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Old 10-11-2007, 07:48 PM   #2 (permalink)
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Put the device in standby by holding the mute button on top for 1 sec.

Then push and roll the ball in the direction it won't move. You should feel it free up.
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Old 10-11-2007, 08:05 PM   #3 (permalink)
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wow! that worked like a charm! and here i was shopping for another phone. well, i kinda want a curve anyway but......thank you so much
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Old 10-11-2007, 08:09 PM   #4 (permalink)
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Yup. Always works for me. It's RIM's preferred method for fixing trackball issues. usually it's just a small piece of dirt/sand/lint in just the right place.
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