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CB75 10-14-2007 03:47 PM

Computer won't recognize SD card in Pearl
My computer does not recognize the microSD card in my Pearl as a "removable drive" even though Media Storage Mode Support is “On” and Auto Enable Mass Storage Mode When Connected is set to “Yes”. Every time I connect the Blackberry to the computer via USB I get the “Found New Hardware Wizard”. I assume this is to install the Blackberry Desktop Manager Software. The card works perfectly when inserted in a media card reader. It also works as it should in the Blackberry(view files, create folders). I get the same result when I try to connect on a different computer. I have tried a different USB cable and also formatted the card on the Blackberry. Any suggestions or am I stuck removing the card each time I want to transfer files?!!!! Thanks.

KIGY 10-14-2007 06:20 PM

Do you have the Blackberry Desktop Manager Software installed?If you do,open it,and click on Media Manager,if you don't GET IT HERE** and INSTALL IT.You need to download BlackBerry Desktop Software v4.2 Service Pack 2. I hope it helps :smile:

John Clark 10-14-2007 08:17 PM

The usual causes for this is an issue with mapped drives. The BB usually wants to be E:/ of F:/ drive.

BrewDude 10-15-2007 12:36 AM

Turn off mass storage mode and see if that helps. There should have been a warning pop up when you enabled it saying that it may not show the sd card when connected via USB.

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