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Old 09-24-2008, 02:46 PM   #1 (permalink)
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When we move messages from mailbox to pst folder, does the blackberry delete those message or just keeps them on the phone
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Old 09-24-2008, 02:49 PM   #2 (permalink)
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Are you on BES or BIS.
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Old 09-24-2008, 03:09 PM   #3 (permalink)
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i am on BES
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Old 09-24-2008, 03:12 PM   #4 (permalink)
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Quote:
Originally Posted by tajammul View Post
i am on BES
You need to have 'Hard Deletes Reconciliation' enabled on the BES.

In BlackBerry Manager, set:
Server > Edit Properties > Messaging > Hard Deletes Reconciliation = True

Restart BES.
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Old 09-24-2008, 03:24 PM   #5 (permalink)
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This should be done on the server.......
Any changes that need to be done on the handheld............
When i delete messages from my outlook or move them from inbox to another pst folder, these message dont get deleted in blackberry
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Old 09-24-2008, 03:30 PM   #6 (permalink)
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I can't tell if you're asking more questions.
Assuming you are...

Yes, the change needs to be done on the server, using BlackBerry Manager.
No, there's nothing additional that needs to be done to the handheld.
I understand your issue. Enabling Hard Deletes Reconciliation on your BES will resolve this.
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Old 09-24-2008, 03:37 PM   #7 (permalink)
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Thanks for the solution Mate
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