Sorry if this has been addressed before. I recently purchased the Tmo 8220, and I called Tmo 3x and got different responses.
Call 1) I was told that I could get Picture Msg'ing, IM, and T-Zones with the Feature Enabler since I didn't have a data plan. I can get T-Zones and I can do Picture msg'ing, however, I can't get IM to work. None of the clients that were pre-installed.
Frustrated, I went online and I signed up for the TMo-Web plan thinking it may help. When that didn't work, I called TMo again.
Call 2) I was told again that all I needed for the IM is to get the Feature Enabler, so I got it switched back to the Feature Enabler.
This didn't work again, so I called TMo again.
Call 3) I was told that this feature only works on older BB. Like the older pearl 8100s and for the newer pearl 8120/8220, I'd need to get a data plan.
After this, I looked on TMobile website for the description of the BB Feature Enabler, and this is what it says.
Originally Posted by TMobile's Website
BlackBerry Feature Enabler
This no cost feature allows customers with certain Blackberry devices who are not signed up for BlackBerry service to enjoy phone features such as Picture Messaging, Instant Messaging and t-zones.
I went into a TMo store and tried my SIM card in the older pearl 8100 and I still could not sign into any of the IM clients.
Just wondering if anyone has any suggestions, or has experienced this with their Pearl Flip 8220.