Originally Posted by seattlekate
The problem is now fixed! What seemed to do it was upgrading to the latest (T-Mo) OS, 18.104.22.168. I got it from the T-Mobile site. I can't post URLs, but if you put bbupgrade after t-mobile's domain, you'll get there.
I created an account on this forum just to say THANK YOU SOOOOO MUCH!!! I have been wracking my brain (as well as Google's servers) for the past 2 weeks to find an answer to this, and the OS update worked out brilliantly!