Originally Posted by Liddeth
When I receive a incoming call, the phone doesn't display the number. Actually,the phone doesn't even light up. I don't know if this will end up fixing itself, or if it is common, but what should I do? Also. Does anyone know how where I go to prevent the phone from automatically answer calls, when opened?
My external display was working fine, but it started displaying the same behavior yesterday. It is not showing anything for calls on the external display. Today it has progressed, and it will now show the power down screen on the external screen when the phone is closed, and it will not go away even though I didn't power down the phone. It will also freeze other random alerts on the external screen.
I updated the software to the latest 18.104.22.168 from TMO about a week ago, but this problem just started. I am in the process of wiping the handheld right now to see if that resolves the issue.