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Old 03-25-2009, 03:28 PM   #1 (permalink)
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Default All e-mail going into "Messages" folder; need separate folders for separate accounts.

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Pearl 8220

The user already had their Earthlink e-mail account set up on the device. The Earthlink account has its own little folder with a globe icon on it and when you hover over it the title is "".

I set up the device with our BES and the activation worked just fine. There is a little folder on the home page that says "messages" when you hover over it and not the name of the user's company e-mail address. This "messages" folder is where both the work and Earthlink e-mails are showing up. I need to get this set up so that his Earthlink e-mail stays in the Earthlink folder and the work e-mail stays in the work folder.

Any ideas?
Old 03-25-2009, 03:39 PM   #2 (permalink)
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Performed Enterprise Activiation; work and personal e-mail now merged.
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[BES 5.0.3 / GroupWise 2012 HP2]
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