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Old 04-29-2009, 03:29 PM   #1 (permalink)
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Unhappy HELP I CANT INSTALL OS on my Phone

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Okay My Phone Died last night and I kept searching for things to make it work

first I got an error message 561 I guess so I came online and searched for the best way to repair my phone and I wiped it from Java Loader as I found
then I Installed the new Update for My 8220 flip from the blackberry website
anywayzz while I go to Application loader in c > common files ...... App loader

and I start Choosing the stuff I want to Install then I go next and while it is doing its work the step after "LOAD JVM AND SYSTEM SOFTWARE" it stops while in step "WAITING FOR DEVICE INITIALIZATION" and tells """"A fatal error has occurred while updating your device's software. Please try again.

Unspecified error encountered [J:0x00000005]"""" and I can hear the sound of Disconnecting and connection of the phone Over and Over through this step u know when u connect a USB and Disconnect it
and yes I deleted that fill in the Apploader Folder


Now I have a 507 error with and I tried every thing Wiping over and over and trying to wipe with battery and without battery and all I get is this shit I hate this Phone

HELP TO GET IT WORKING PLZZZZ
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Old 04-29-2009, 03:31 PM   #2 (permalink)
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First, make certain you have the USB plugged to main rear USB port of your PC... not a USB hub, monitor port or front PC USB port.

Or change ports for the USB, if you already have it plugged to a rear port.
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Old 04-29-2009, 03:32 PM   #3 (permalink)
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And please watch your language. I know you're frustrated... but.
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Old 04-29-2009, 03:32 PM   #4 (permalink)
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I am Using a laptop
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Old 04-29-2009, 03:35 PM   #5 (permalink)
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You have two USB ports? Try another.
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Old 04-29-2009, 03:35 PM   #6 (permalink)
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I tried and after I get to the step where the fatal error occurs it keeps restarting Over and Over and red light comes on then off while I am hearing the sound of a connected USB or a Disconnected one and after couple times of hearing that sound it tells me RELOAD SOFTWARE 507
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Old 04-29-2009, 03:43 PM   #7 (permalink)
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anyone ???
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Old 04-29-2009, 04:32 PM   #8 (permalink)
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anyone ???

Me.

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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Old 04-29-2009, 04:34 PM   #9 (permalink)
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Try rebooting both the laptop and the device then trying again.
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Old 04-29-2009, 05:08 PM   #10 (permalink)
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^^ Good suggestion... I concur.
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Old 05-05-2009, 12:51 PM   #11 (permalink)
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I hope you have warranty on the phone because nothing can be done with this error. They should be able to exchange it but you would still have to go through troubleshooting with Tmobile and then RIM to make sure its a valid exchange.
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Old 05-10-2009, 09:35 PM   #12 (permalink)
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Quote:
Originally Posted by Baray9 View Post
I hope you have warranty on the phone because nothing can be done with this error. They should be able to exchange it but you would still have to go through troubleshooting with Tmobile and then RIM to make sure its a valid exchange.
How odd that this EXACT thing happened to my wife's phone today...all the way to the same error codes.
After multiple battery pulls with varying time of the battery being out, I tried to re-install the OS. No luck. So, after trying that a few times, I wiped it. Then, I tried to install the OS again, but it kept rebooting. So, I pulled the battery out and tried to install the OS again. That let it start the installation, but it could never finish due to the same errors that looda had.

I finally gave in and called TMO. It took 4 different CSR's (two from T-Mobile and two from RIM) and 45 minutes on the phone to determine that it needed to be replaced. They are shipping the phone and it should be here by Wednesday.
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