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Old 10-17-2007, 08:09 PM   #1 (permalink)
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Default ordering a 8310 w/o contract renewal on premier site

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How the heck do you order a phone on the premier site without adding a line. I tried reporting a phone lost or stolen and deactivated it but it still gives me no option to order a new one. It just tells me I am not eligible for an upgrade. I get 50 percent off discount and I want to use it.
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Old 10-17-2007, 08:14 PM   #2 (permalink)
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Wirelessly posted (BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

I just did it earlier today. I'm only 4 months in to my contract. Maybe you were trying to order from the normal website instead of the premier website.
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Old 10-17-2007, 08:19 PM   #3 (permalink)
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What did you click on? I logged into my regular account, which has the proper discounts if I want to add a line. There is no uption to buy a phone out right

Last edited by tomdkat : 10-17-2007 at 08:26 PM.
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Old 10-17-2007, 08:43 PM   #4 (permalink)
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Pick your phone, then no accesories and the next page on the left hand side it says upgrade phone only.
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Old 10-17-2007, 08:52 PM   #5 (permalink)
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I log into my account from cingular.com with my mobile number and password. I get my account overview then I try to click on upgrade phone it says it is not eligible.... The only way I can see phones is if I select add a line

Last edited by tomdkat : 10-17-2007 at 08:55 PM.
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Old 10-17-2007, 08:59 PM   #6 (permalink)
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Quote:
Originally Posted by dooks88 View Post
Wirelessly posted (BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

I just did it earlier today. I'm only 4 months in to my contract. Maybe you were trying to order from the normal website instead of the premier website.
how much did you pay? my premier price is $750!!!!!
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Old 10-17-2007, 09:43 PM   #7 (permalink)
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Quote:
Originally Posted by tomdkat View Post
I log into my account from cingular.com with my mobile number and password. I get my account overview then I try to click on upgrade phone it says it is not eligible.... The only way I can see phones is if I select add a line
Why don't you go through premier?
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Old 10-17-2007, 09:47 PM   #8 (permalink)
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I finally figured it out, now I need to get rid of the headache it gave me
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Old 10-17-2007, 09:55 PM   #9 (permalink)
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Quote:
Originally Posted by tomdkat View Post
I finally figured it out, now I need to get rid of the headache it gave me
How much was it $299 or $199?
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Old 10-17-2007, 11:50 PM   #10 (permalink)
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Quote:
Originally Posted by tomdkat View Post
I finally figured it out, now I need to get rid of the headache it gave me
what did you figure it out? what did you do to get past the ineligible page?
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Old 10-18-2007, 10:22 AM   #11 (permalink)
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Default Premier Site

What and how do I get to the Premier site?

I can get to the main page where it says I am not eligible for an upgrade.

Then I can pick a new phone but it says I need a plan and wont let me get past that.

Any thoughts?

D
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Old 10-18-2007, 10:00 PM   #12 (permalink)
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On the premier site every line I have it says I am eligible to just upgrade the device even thought my account is only 6 months old. Could this be correct? I can just keep buying phones without adding a line?

Last edited by tomdkat : 10-18-2007 at 10:17 PM.
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Old 10-18-2007, 10:13 PM   #13 (permalink)
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I'm not familiar with AT&T or the premier site but I know people are getting the phones in their local stores for their corporate discount price since the stores can access the premier site as well. Or print out a page with your premier account info on it and take it into the store with you.

But then again, these people who bought the BB's most likely also activated service, so maybe that is why the stores allowed them to purchase them.
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Old 10-19-2007, 03:27 PM   #14 (permalink)
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I ordered last night at 8pm pst and it shipped today. On my status page it shows as a new line but I never picked a plan or anything so maybe I am good to go without adding a line. I think the last time I added a line on my status page it showed the new number and this one doesn't. I got it for 299 I will take that for not having to pay for another line.
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