BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-23-2007, 07:54 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2007
Model: 8300
Carrier: Cingular
Posts: 54
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Trackball unresponsive

Please Login to Remove!

My Blackberry Curve is becoming unresponsive when I scroll up on the trackball. Down and to the sides works fine it's just the upward roll that it's having problems with. My guess is that over time it's going to get more unresponsive just like the old fashion Mouse with a ball in it.

Anyone else experiencing this?
Offline  
Old 10-23-2007, 08:11 PM   #2 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ferradas View Post
My Blackberry Curve is becoming unresponsive when I scroll up on the trackball. Down and to the sides works fine it's just the upward roll that it's having problems with. My guess is that over time it's going to get more unresponsive just like the old fashion Mouse with a ball in it.

Anyone else experiencing this?
Everyone has at one point or another. Lock the keypad and then while pressing down on the trackball roll it in the opposite direction of the one not working. Doesn't hurt to roll it in all directions while depressed. This will dislodge whatever is keeping from moving (Small debris). Search for Cleaning Trackball on suggestions to keep it clean and working.

Good Luck!

E-
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 10-23-2007, 09:16 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
tomdkat's Avatar
 
Join Date: May 2006
Location: Murrieta, Ca.
Model: 9550
OS: 5.0.0.xxx
Carrier: Verizon
Posts: 296
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Blow real hard into trackball area............
Offline  
Old 10-23-2007, 09:35 PM   #4 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Actually, the RIM-recommended method (check the RIM Knowledge Base) is press and roll FIRMLY in the direction of the difficulty.
Offline  
Old 10-24-2007, 02:09 PM   #5 (permalink)
Thumbs Must Hurt
 
churchill's Avatar
 
Join Date: Jan 2007
Location: seattle
Model: 8320
PIN: 2423A5E5
Carrier: tmobile
Posts: 100
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had this happen to mine, except the symptom was that pressing the trackball ceased to have any effect, so I had to exchange it. If the cleaning doesnt work, tmo seems to be aware that there are trackball issues with the curve, so they waived any shipping fees and sent me a brand new one overnight. Good luck.....(and be insistent with customer case, I escalated to a supervisor because the csr wanted to know if I had tried the application loader to fix it)
__________________
Old at Being Young,
Young at Being Old
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.