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Old 10-24-2007, 07:10 AM   #1 (permalink)
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Angry Curve 8300 UK - O2 network - is not able to 'hold onto' Blackberry GPRS signal?

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The indicator that the phone is properly connected in my situation is

the "gprs" message SHOULD turn to all capital letters - "GPRS" - when it is properly commissioned and attached to the Blackberry system etc..

I HAVE had it shown the capitals GPRS several times,

But it always ends up dropping off and reverting back to the 'normal' / non Blackberry 'gprs' status..

This has been driving me crazy all week,

No amount of reboots and service book sending has brought this phone back to life..

There was half a morning when it was working, but its never worked since..

Of course the O2 operators have no idea about Blackberrys and are just reading from trouble shooting scripts - and refuse to connect me directly with a tech to speak to..

After about 6 epic calls on the subject the final word is - "it must be your hand set..."

I will go to the store (I think the manager has a BB) and see if my sim card will pick up the RIGHT GPRS signal and hold it - in HIS phone..

Anyone been there done that - got the t-shirt..?

I am in N10 London, UK - lots of hills around here...

Any advice? This has a grim start for me...

Ho hum....

Last edited by Casper TFG : 10-24-2007 at 07:12 AM.
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Old 10-24-2007, 07:23 AM   #2 (permalink)
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Quote:
Originally Posted by Casper TFG View Post
The indicator that the phone is properly connected in my situation is

the "gprs" message SHOULD turn to all capital letters - "GPRS" - when it is properly commissioned and attached to the Blackberry system etc..

I HAVE had it shown the capitals GPRS several times,

But it always ends up dropping off and reverting back to the 'normal' / non Blackberry 'gprs' status..

This has been driving me crazy all week,

No amount of reboots and service book sending has brought this phone back to life..

There was half a morning when it was working, but its never worked since..

Of course the O2 operators have no idea about Blackberrys and are just reading from trouble shooting scripts - and refuse to connect me directly with a tech to speak to..

After about 6 epic calls on the subject the final word is - "it must be your hand set..."

I will go to the store (I think the manager has a BB) and see if my sim card will pick up the RIGHT GPRS signal and hold it - in HIS phone..

Anyone been there done that - got the t-shirt..?

I am in N10 London, UK - lots of hills around here...

Any advice? This has a grim start for me...

Ho hum....
I have that problem before. I dont think the pprovider issue. Is the Handset it self. What I done, Update the latest firmware or wipe handheld option. I did update the firmware and now all solve.
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Old 10-24-2007, 07:30 AM   #3 (permalink)
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Thanks will look into all that..

BACKING UP NOW!!!



Any tips for how to get the latest firmware on to my BB via my Mac laptop???
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Old 10-24-2007, 07:34 AM   #4 (permalink)
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Thanks will look into all that..

BACKING UP NOW!!!



Any tips for how to get the latest firmware on to my BB via my Mac laptop???
Not to sure about the Mac thingy. But I got the latest firmware from the link below. Do what exacly the procedure is, and that will be fine.

http://www.blackberryforums.com/gene...2-2-173-a.html
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Old 10-24-2007, 01:46 PM   #5 (permalink)
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firmware is too advanced for me at the mo,

wiped all data

After doing that I FINALLY get Blackberry GPRS status!

(So many thanks to the poster above for suggesting it)

I get provisioning message...

BUT NEVER GET ANY service book notification.. EVER

(I have sent a zillion service books, each time getting the promt that it has left the networks website as it should....)

Between all the resets and expert help over the phone

I just seem to get ONE of my 6 email addresses working..

And that is selected at random out of the 6 or 7 I need..

Its seems I MAY be getting service book info - but never get the notification..

Any ideas?

Only one out of 6 emails configured at the blackbery web / network website
NO service book messages - EVER..

Nightmare week...

The top techs recommend getting a replacement handset...

Last edited by Casper TFG : 10-24-2007 at 02:46 PM.
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Old 10-25-2007, 09:27 AM   #6 (permalink)
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Can someone describe to me what happens on your handset after a successful service book is received?

Cause my handset aint doin nothing..

every now and then one of my 7 email account appears on my main menu, but never all the ones I want / set up etc..

boo hoo...

Thanks.
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Old 10-26-2007, 04:05 PM   #7 (permalink)
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OK I had a dud handset..

What a week..

Gaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhhh!

works now...
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