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Old 10-27-2007, 11:18 AM   #1 (permalink)
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Hello everyone in the BB community. I am new to this forum. I am writing from Germany, I am a self-employed businessman and own a BB Curve 8300. I have a question for everyone owning a Curve 8300. I am now on my 3rd phone since August 2007. After approx. 3-4 weeks the camera zoom functions stops working both on the track ball and on the side up-down keys. The camera works but not the zoom function. This has happened with every replacement phone. Now only 2 days ago the same problem has started with my 3rd replacement phone. Has anyone out there had this problem as well and if so how did you overcome it? I am pretty happy with my new BB phone despite the fact the product does not deliver 100%.

Many thanks for your help and assistance. Cubni56
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Old 10-27-2007, 11:36 AM   #2 (permalink)
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Wirelessly posted (BlackBerry 8700g: BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Some people have pulled the battery (while the device was powered on) to get that functionality back. Not sure why it keeps happening to you.
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Old 10-27-2007, 11:48 AM   #3 (permalink)
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cunbi56, welcome to the BB Forums.

Please don't use the "report post" button to ask personal questions. The "report post" button is reserved for reporting spam, foul language or unruly posts in which a moderator MUST be alerted immediately. It's like pulling the fire alarm.

I know you are a new member here, and I understand you might have been confused. Thanks for understanding.

Last edited by JSanders : 10-27-2007 at 11:50 AM.
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Old 10-27-2007, 09:31 PM   #4 (permalink)
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A battery pull always fixes the camera zoom issue. I've yet to see an instance where it didn't.
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Old 10-27-2007, 11:45 PM   #5 (permalink)
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I've had no such problem thus far... hopefully its not a problem with all versions of the phone.
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Old 11-06-2007, 12:03 PM   #6 (permalink)
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Thank you for the fix. It just happened today, so I went on-line to find out if there was a patch for the problem.
Removing the battery worked.
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