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Old 11-12-2007, 11:48 PM   #1 (permalink)
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Default .180 upgrade nightmare

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I finally relented and upgraded to .180, however the update failed the first time around leaving my phone with no OS. After 4 tries, the update finally worked. I was then able to restore my data using DM. However I'm missing all 3rd party apps and many icons are missing from the programs screen. One I noticed right away was BrickBreaker (gotta have priorities, right?). I tried going to T-Mobile.com to resend service books, but I got the message:

We apologize, you do not have access to the My E-mail service.
Please use the e-mail solution provided with your wireless handheld.

My email (BIS) is arriving on the handheld without a problem. I looked for the email setup wizard icon and that is also missing. If I try to set up email using the generic setup wizard, the only options I get are for BES (which I don't have) or skip email setup.

Is there another way to resend service books?
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Old 11-12-2007, 11:54 PM   #2 (permalink)
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Try this link... not the "myemail service".
https://my.t-mobile.com/Login/Default.aspx

Your third party apps should be in your Restore functions.

Also, make sure they are not hidden (menu > show all).

Good luck.
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Old 11-13-2007, 12:05 AM   #3 (permalink)
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Thanks, JSanders. I still need to go through the email set-up link on Tmobile though in order to get to the service books option. The 50th time I tried it (I'm tenacious) it suddenly let me in. But ultimately I had to reinstall the missing applications from the app loader in DM which worked for BrickBreaker and Yahoo IM. Still no 3rd party apps though (they're not in Restore), but I can reinstall those OTA.
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Old 11-13-2007, 12:07 AM   #4 (permalink)
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Very odd on the TMo signin. I think I check my business accounts about 3x week, rarely have that issue. Could be a site issue tonight.
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Old 11-13-2007, 12:11 AM   #5 (permalink)
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Could be. I also just realized my high scores on BrickBreaker are gone. Now THERE is something to cry about
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Old 11-13-2007, 12:15 AM   #6 (permalink)
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I feel your pain.
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