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Talking BlackBerry Encyclopedia
Posts: 225
Join Date: Jan 2007
Model: 8320
Carrier: T-Mobile
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why does t-mobile constantly have problems? -
11-15-2007, 02:26 PM
friends have reported that when they try calling me they usually get
"all circuits are busy please try again"
and on top of that i've been receiving delayed texts as well as sending texts that arrive delayed.
blank pic texts are becommin an issue again too!
i guess this is why they have the cheapest plans?
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BlackBerry Extraordinaire
Posts: 1,668
Join Date: Oct 2006
Location: Atlanta area
Model: 8100
OS: 4.5.0.102
Carrier: T-mobile
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11-15-2007, 02:28 PM
I've never had that problem and I've been with them for years. Only problem I'm having with them is this on again off again apn outage.
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Talking BlackBerry Encyclopedia
Posts: 225
Join Date: Jan 2007
Model: 8320
Carrier: T-Mobile
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11-15-2007, 02:32 PM
apn outage? i know its not my phone with those problems because others experience it too.
anyone know if theres a network issue in the east coast?
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Knows Where the Search Button Is
Posts: 42
Join Date: Oct 2007
Location: Lawrence, KS
Model: 8320
PIN: 24319979
Carrier: T-Mobile
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11-15-2007, 03:21 PM
Quote:
Originally Posted by mmspearl
and on top of that i've been receiving delayed texts as well as sending texts that arrive delayed.
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I've been having major issues with them over the past 2 weeks. My future sister in law who works at one of their customer service call centers has indicated that they have been swamped lately with a range of problems and obviously they're "working on them 24/7" haha.
I've called them over 15 times in the past 2.5 weeks due to numerous issues. They've only been this bad when they FIRST got the Sidekick II, and I managed to get 3 or so months of free service out of them. Now they're giving me nothing, not even a cheaper bb curve 
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Retired
Posts: 17,711
Join Date: Aug 2004
Location: Somewhere In The Swamps of Jersey
Model: 9000
OS: 4.6
PIN: 3.1415926535
Carrier: T-Mobile
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11-15-2007, 08:39 PM
You have an awful lot of problems - like posting every day. Had T-Mobile for years and nowhere near the problems you've had.
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Thumbs Must Hurt
Posts: 95
Join Date: Dec 2005
Location: Rhode Island
Model: 8320
PIN: 242187A4
Carrier: T-Mobile
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11-15-2007, 08:49 PM
have been getting the same error all day
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Thumbs Must Hurt
Posts: 72
Join Date: Mar 2006
Model: 8320
PIN: Fins UP!
Carrier: T-Mobile & Nextel
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11-15-2007, 09:00 PM
No problems with T-mo here.
Now Nextel. 
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BlackBerry Extraordinaire
Posts: 2,501
Join Date: Jan 2005
Location: Denville, NJ.
Model: Bold
OS: 4.6.0.185
PIN: G!!!
Carrier: AT&T
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11-15-2007, 09:11 PM
I think it's area-related. I haven't had any problems with T-Mobile in the NYC area in my many years of service.
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Talking BlackBerry Encyclopedia
Posts: 475
Join Date: Jul 2007
Location: NJ, USA
Model: 8300
OS: 4.5.0.52
PIN: N/A
Carrier: T-Mobile
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11-15-2007, 09:42 PM
Must be area related. I've had T-Mobile since they were "Voicestream", and service has been, generally, spectacular for several years. I've noticed no outages that I can remember -- service and signal are excellent. I'm in central NJ, and spend most of my time between Washington, DC, north up through Philadelphia and all through NJ, and up into NYC and on to New England (less native T-Mo there, but good roaming agreements in most areas).
I haven't had any of the outages or "APN issues" mentioned in this thread at all. Fine in my part of town.
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Knows Where the Search Button Is
Posts: 42
Join Date: Oct 2007
Location: Lawrence, KS
Model: 8320
PIN: 24319979
Carrier: T-Mobile
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11-15-2007, 09:43 PM
Quote:
Originally Posted by rambo47
I think it's area-related. I haven't had any problems with T-Mobile in the NYC area in my many years of service.
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You're right. KC Metro area for me... however I barely consider Lawrence a suburb of KC.
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BBF Moderator
Posts: 31,747
Join Date: Jun 2005
Model: 8320
OS: 4.5.0.102
PIN: 约翰克拉克
Carrier: TMobile
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11-15-2007, 10:03 PM
I have gotten a lot of "all circuits are busy" messages tonight, as well. I'm in upstate NY (have been all week.)
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Talking BlackBerry Encyclopedia
Posts: 357
Join Date: Jan 2007
Location: California
Model: 8320
OS: 4.5.0.81
PIN: SCHERS MINIATURE (MINPINS) ROCK!
Carrier: T-Mobile
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11-15-2007, 10:07 PM
Quote:
Originally Posted by jeffkoz
No problems with T-mo here.
Now Nextel. 
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T-Mo has been awesome for me wherever I've been so far. I really think issues are area-related.
Don't even get me started on Nexthell! :(
Titanium Curve 8320 with Aviator Leather Case/4GB card on T-Mobile
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Talking BlackBerry Encyclopedia
Posts: 357
Join Date: Jan 2007
Location: California
Model: 8320
OS: 4.5.0.81
PIN: SCHERS MINIATURE (MINPINS) ROCK!
Carrier: T-Mobile
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11-15-2007, 10:12 PM
Quote:
Originally Posted by vinmontRD
Must be area related. I've had T-Mobile since they were "Voicestream", and service has been, generally, spectacular for several years.
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Wow! Voicestream? I didn't know that's what they were called before!
Well, now I understand why the apn is www.voicestream.com. 
Titanium Curve 8320 with Aviator Leather Case/4GB card on T-Mobile
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CrackBerry Addict
Posts: 544
Join Date: Aug 2004
Location: Minnesota
Model: 8320
Carrier: T-Mobile
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11-16-2007, 05:04 AM
Bah, what about when voicestream was Aerial? Now that was an innovative GSM provider. I have previously been a nextel user and actually feel the service is far worse with T-Mo and in some areas only getting GSM, not even GPRS, kind of kills the BB side of things.
But nextel was quickly going downhill for me so I think it was a lateral move for me at this point in time.
I got random disconnects on EDGE while talking, poor UMA performance on different connections, GSM only service while on a T-Mo tower. I was traveling alot, but was always near a larger city / downtown area.
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Knows Where the Search Button Is
Posts: 32
Join Date: Sep 2007
Location: Gilbert, AZ
Model: 8320
PIN: N/A
Carrier: T-Mobile
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11-16-2007, 01:31 PM
I love my T-Mobile service and customer service, but I can definitely agree I've been having SMS and MMS problems for the last few weeks, especially to/from different carriers. My wife is still with Verizon and hasn't switched over yet and sometimes I send her SMS messages while I'm working and they show up 6 hours later while we're sitting on the couch. I also get SMS messages hours after my friends send them. And I'm also getting complaints from friends that MMS messages I've sent them are just a black pic. I'm sure they'll get it straightened out but in the meantime it's annoying.
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New Member
Posts: 3
Join Date: Nov 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
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11-16-2007, 01:45 PM
i sometimes do have some probelms with tmo and i work and go to scool in nyc. i was previously with sprint, and although this is a bit shocking, i feel i had better reception with sprint than i do with t-mo. i generall do not have any reception problems with t-mo.
when i am at home in LI, i miss phone calls sometimes. my phone doesnt even ring. which sucks, but its not the biggest problem for me since i spend more time working an on the run than i do at home.
as for blank pic messages. i thought i was getting that too. but i discovered something yesterday (which will perhaps reveal my newb status to blackberry) when you receive your message and it says "content not retrieved yet", press the menu button and select "retrieve now", and your pic should come up. it seems so simple ad i had no idea about it untill recently!
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Knows Where the Search Button Is
Posts: 42
Join Date: Oct 2007
Location: Lawrence, KS
Model: 8320
PIN: 24319979
Carrier: T-Mobile
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11-16-2007, 01:50 PM
I hope you guys are calling them and giving them a hell of a time. I seriously am fed up with them. They offered $10 compensation for my 2.5 weeks worth of problems. I told them that they had to be kidding themselves.
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Thumbs Must Hurt
Posts: 72
Join Date: Mar 2006
Model: 8320
PIN: Fins UP!
Carrier: T-Mobile & Nextel
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11-16-2007, 05:54 PM
Quote:
Originally Posted by PCgirl
T-Mo has been awesome for me wherever I've been so far. I really think issues are area-related.
Don't even get me started on Nexthell! :(
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so I guess I can't sell you my 7100i 
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New Member
Posts: 14
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: AT&T
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11-16-2007, 06:19 PM
I have a friend in AZ that is on T-Mobile. She says she doesn't have problems with anyone else, but between her and I . . . the texting issues are pretty intermittent. It seems they work good when they work, fast quick texts, but when it's not working I never even get her texts. She seems to get mine, but many times they are delayed.
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New Member
Posts: 10
Join Date: Nov 2007
Model: 8320
PIN: N/A
Carrier: Tmobile
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11-16-2007, 06:30 PM
NYC Tmo user here and I agree w/ OP. My bro and I have had the same issues for quite some time but there not often enough for us to switch.
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Talking BlackBerry Encyclopedia
Posts: 467
Join Date: Jul 2006
Location: Los Angeles
Model: 8320
Carrier: T-Mobile
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11-16-2007, 07:01 PM
Been with them since 2002.
However, a first thing ever, 2 days ago something was going on. T-mobile customers were unable to recieve calls. If you tried calling a t-mo customer, it would not dial, or it would be a busy tone. You would have to try calling them numerous times before it would finally go through. It lasted pretty much a whole day.
Other than that, have never had a problem. This has been a first since 2002.
I'm pretty sure Verizon and Nextel have this problem alot. I had a few peopel on Nextel and Verizon. Sometimes when I call them, repeatively the call would either be a busy tone, no or dialing, or dead air. How do I know it wasn't my side? Cause they would port to another company and I've never seen that problem again when calling them.
A few times when I was selling sprint (maybe for a year) about 3 times, and it was always a saturday, sprint would go down where customers were unable to make calls and only recieve. Strangest thing, people would flood the store asking whats going on.
But I will admit, there are blackberry problems and I dunno if you can go as far as blaming the carrier. I've had a blackberry with t-mobile for over a year. Before that blackberry i've literally been problem free, of course now with the BB, once in a while I get MMS problems like with no pic showing up. But heck, every carrier has blackberry problems once in a while, i still think theres least problems with t-mo too. I had a sprint blackberry at work, and for the short time i've had it, i've experienced way more problems.
And text messaging has always worked flawless for me out here. Can't say the same for anyone else. Cingular and T-mo got text messaging on point down here.
Last edited by BallHawk3 : 11-16-2007 at 07:04 PM.
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