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voda_black Offline
Talking BlackBerry Encyclopedia
 
Posts: 236
Join Date: Apr 2006
Model: 9700
Carrier: Vodafone
Default Enterprise Activation Problem - 8310 - 11-16-2007, 04:04 PM

I am having a problem with Enterprise Activation on the BlackBerry 8310 from Vodafone.

I know that the sim I am using is provisioned for BES as the same sim works on the previous BlackBerry 8800 and also on the BlackBerry Pearl. However, when I try Wireless Activation on the BlackBerry 8310, it does not do anything. It just says Activating: emailaddress - and does nothing after that.

I have reset the BlackBerry 8310, tried to delete the service books and then do the enterprise activation also - but no luck. I thought maybe there was something that had disabled the BES provisioning on the sim. However, when I put the sim back into the old phone, I can use BES service.

Dont really know what else could be wrong.

There is one thing, when I wipe the BlackBerry and restart it with a sim, it automatically goes to the BIS activation website on the BlackBerry.

Any suggestions? Anybody else experienced this issue?

Thanks!
   
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