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Old 11-19-2007, 04:31 PM   #1 (permalink)
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BBAddict07's Avatar
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Exclamation Curve problems

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I have a user who has a Curve and its having problems. At first it was unable to send or receive calls. Fixed that. Now it is unable to send and receive email. I tried resending him an IT policy and it came back to the BES saying "packet not recieved by user...". I also tried to reactivate it wirelessly and it display an error message of " sys admin". Can someone please tell me what is going on?
BlackBerry 9800 V6.0.0.141 with BES / BIS

Last edited by BBAddict07 : 11-19-2007 at 04:33 PM.
Old 11-19-2007, 04:32 PM   #2 (permalink)
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Maybe resend service books?

Wow. I could be way off tho. Just a guess.
Blackberry: 8700g, 8700c, 8100, 8300, 8820.

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