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Old 11-21-2007, 02:43 PM   #1 (permalink)
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Default Unable to load software through BB device manager

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On my tmo 8320 I cannot get software on it through the device manager, application loader. I select the item to load and always get the same error message; "No additional applications designed for your device were found." The application shows up as having the correct file extension to be able to load. What am I doing wrong? I have no problem synchronizing files between computer and BB and can download things OTA, but I'd like to be able to download over the computer.

Thanks.
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Old 11-21-2007, 05:26 PM   #2 (permalink)
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I was having the same exact problem.

Installing Desktop software on Vista

I ended up uninstalling all my roxio software plus all the DM software. I then reinstalled roxio, then downloaded and installed DM 4.3. The only problem I'm having now is a roxio driver issue, which I just haven't taken the time to research and fix. I'm sure I could roll back my driver and be fine. With 4.3 I've been able to install extra apps and themes to my curve.

Hope this helps.
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Old 11-21-2007, 05:29 PM   #3 (permalink)
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Are you sure the program is for your device specifically? Some programs are device specific. If you downloaded a version for the 8100 and you are a 8300 it won't load nor work.

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Old 11-22-2007, 07:35 AM   #4 (permalink)
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For me in answer to that I first loaded the version that came with the phone. when that didn't work, I tried 4.2sp2 download from BB. Neither worked.
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Old 11-22-2007, 08:14 AM   #5 (permalink)
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Quote:
Originally Posted by ronr View Post
On my tmo 8320 I cannot get software on it through the device manager, application loader. I select the item to load and always get the same error message; "No additional applications designed for your device were found." The application shows up as having the correct file extension to be able to load. What am I doing wrong? I have no problem synchronizing files between computer and BB and can download things OTA, but I'd like to be able to download over the computer.

Thanks.
The simple solution is to make sure you have the handheld software installed on your computer. The version of the handheld software on your computer must match the handheld software on the device so that Desktop Manager can install additional packages.
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Old 03-01-2008, 02:15 AM   #6 (permalink)
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I'm having this same problem and my software doesn't match, but how do I make it match? I don't see anything that matches what my phone reads

desktop:v 4.2.2.14) English with Media Manager
phone: v4.2.2.180

what am I missing? this is what is showing on the blackberry and t-mobile website.
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Old 03-02-2008, 02:32 PM   #7 (permalink)
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Don't attempt to make your Desktop Manager version match your handheld OS version. That will never happen, and is NOT required.

You simply need to load your handheld OS to the PC.
Application Loader Error - BlackBerryFAQ.com
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Old 04-13-2008, 09:14 AM   #8 (permalink)
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hi,

both my desktop manager version and handheld OS version match but i still get the same error message...someone please help :-S
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Old 04-13-2008, 09:34 AM   #9 (permalink)
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Nothing works on OS 4.3 - Curve CDMA

Quote:
OK I just had this exact problem coming from my 8830 to my 8330. I had Desktop 4.3.015 installed and could not install any of my 3rd party applications using the app loader. I downloaded the newest 4.3 Desktop Manager, installed and rebooted and it now is version 4.3.017 (Nov 12, 2007) and the loader works properly, as before.
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Old 04-13-2008, 09:36 AM   #10 (permalink)
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Quote:
Originally Posted by soulinflames View Post
hi,

both my desktop manager version and handheld OS version match but i still get the same error message...someone please help :-S

Read the post above yours. Your desktop manager version doesn't need to match device OS version. Load the device OS on your computer and make sure the application you're trying to put on your device will actually work for your device.
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Old 04-13-2008, 10:24 AM   #11 (permalink)
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okay, how do I actually load the device OS on my computer??....sorry but I'm new to the Blackberry world and am still getting to grips with it.
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Old 04-13-2008, 10:27 AM   #12 (permalink)
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I dont even know if I have a device OS installed on my computer.
I only got my Blackberry yesterday and have installed the blackberry desktop manager that is supplied in the box.
I can easily transfer music etc...but when it comes to applications i just keep getting the same error message.
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Old 04-13-2008, 10:35 AM   #13 (permalink)
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The BlackBerry FAQ site (Main Page - BlackBerryFAQ) is a wealth of information.

Application Loader Error - BlackBerryFAQ

Follow this FAQ to the letter and you will be able to load applications to your new 8310. Good luck and welcome!
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Old 04-13-2008, 12:22 PM   #14 (permalink)
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Wirelessly posted (8830)

Forget about the Desktop Manager that's on the included disc - DOWNLOAD THE NEWEST VERSION.
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Old 04-13-2008, 12:36 PM   #15 (permalink)
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Many, many people have reported serious issues with DM 4.3. I disagree with you, but use what works for you.

That has NOTHING to do with the fact that you will need to download and installed the HANDHELD OS to load applications via Applications Loader.
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Old 04-13-2008, 12:55 PM   #16 (permalink)
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I have an 8330 - you can't download the handheld OS for it yet.

The disc that came with mine had version 4.3.0.15 and I was getting the same errors until I installed the newest Desktop Manager from Telus. The file name was 430_b025_english.exe and once installed the version displays as 4.3.0.17.

No more problems and all of my 3rd party applications installed with no problems.
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Old 04-13-2008, 01:07 PM   #17 (permalink)
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Again, as was stated in other threads, it depends on the BlackBerry MODEL also.
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Old 05-09-2008, 11:45 AM   #18 (permalink)
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i have downloaded the appropriate blackberry desktop OS as advised and it has downloaded as a .exe file.
Everytime I try to open it it gives me the error " 'blackberry desktop OS' is not a valid win32 application "
I am running Vista, dont know if this has anything to do with the problem....help would kindly be appreciated
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