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Old 11-23-2007, 10:08 AM   #1 (permalink)
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Default Will AT&T credit me for the new 8310 sale price?

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I bought an 8310 a few weeks ago for $199 with a new 2 year contract (I was already an AT&T customer). Will AT&T credit me the difference for the sale they are having?

I guess worse case is I can return the one I bought and buy a new one at the sale price but I don't want to deal with that hassle. Or is the sale price only for new customers and does not include upgrades?
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Old 11-23-2007, 10:25 AM   #2 (permalink)
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Most stores will not pricematch to Black Friday prices. That price is a reward for people who are willing to forgo such luxuries as sleep, warmth and relaxing on a holiday to wait in line.

Additionally the Black Friday price is for new activations, not upgrades. So if you need to add a line it should be available to you. Otherwise, just enjoy your new Curve.
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Old 11-23-2007, 10:29 AM   #3 (permalink)
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Quote:
Originally Posted by BryanHarig View Post
Most stores will not pricematch to Black Friday prices. That price is a reward for people who are willing to forgo such luxuries as sleep, warmth and relaxing on a holiday to wait in line.

Additionally the Black Friday price is for new activations, not upgrades. So if you need to add a line it should be available to you. Otherwise, just enjoy your new Curve.
Bummer. I hope you are wrong but probably not. That seems to be how these deals usually work.
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Old 11-23-2007, 02:08 PM   #4 (permalink)
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If you are within 30 days they will honor the black friday pricing!

pricing is for upgrades or new activations
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Old 11-23-2007, 04:02 PM   #5 (permalink)
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Ditto. Nothing stopping you from returning the $199 phone and buying the $99 phone. You are simply playing by their rules.

That $99 price was enough to push me over the edge and convince me to buy one today. I had a Pearl, but the full qwerty of the Curve was too tempting.

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Old 11-23-2007, 04:56 PM   #6 (permalink)
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I ordered my curve online on Tuesday, I just called CS and the rep told me that crediting my account would only have worked if I had purchased in a retail location. Not sure how true that was, but I didn't feel like pursuing it any further.
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Old 11-23-2007, 06:23 PM   #7 (permalink)
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Quote:
Originally Posted by weaksauce View Post
I ordered my curve online on Tuesday, I just called CS and the rep told me that crediting my account would only have worked if I had purchased in a retail location. Not sure how true that was, but I didn't feel like pursuing it any further.
Return it and get it in the store.
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Old 11-23-2007, 07:42 PM   #8 (permalink)
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i just called into a corp store and they said that their systems were down and that they'd have someone contact me before the weekend was over to credit my account.
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Old 11-23-2007, 07:53 PM   #9 (permalink)
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Great News, Good Luck.
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Old 11-23-2007, 10:34 PM   #10 (permalink)
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telling you that "if you had bought at a retail store..." is infringing on illegal price discrimination, as long as you are within the 30 days of course. I would definitely return the phone, and order a new one asap, to me 50% off is worth a lil hassle, and a week newer phone (LOL!)

good luck

get bbb.org involved if they get pissy, and mention them too if need be!
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Old 11-23-2007, 11:32 PM   #11 (permalink)
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karma comes back around to bite you in the ass...
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Old 11-25-2007, 08:31 AM   #12 (permalink)
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I went back to the AT&T store where I originally bought the phone last night and they honored the sale price. They gave me a $100 credit to my account which will be used up next month since my monthly bill is about $115.

It was really no hassle at all which surprised me a little. If anybody else bought an 8310 in the last 30 days you should be able get the credit regardless if you were a new or existing customer, as long as you signed up for a 2 year contract.
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Old 11-25-2007, 06:54 PM   #13 (permalink)
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Good deal, im glad it worked out.
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Old 11-25-2007, 07:31 PM   #14 (permalink)
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Since I bought my 8310 from an authorized agent instead of a corporate store...my local corp store said they couldn't give me the credit today. And, since the deal was only good online or at a corporate store...my agent store couldn't help me either.

No big deal, since I am very happy with my current phone. And...I guess not having to reload apps, wallpapers, ringtones...or mess with personal setup again is worth $99. At least, that's what I keep telling myself anyway...
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