BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-25-2007, 05:54 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Location: Maine
Model: 9810
OS: 7.1.0.
Carrier: AT&T
Posts: 55
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Wipe Curve with DM?

Please Login to Remove!

I need to return my defective Curve and the track ball is frozen. Does anyone know if and how I can wipe my personal info off the Curve using Device Manager? Thanks
Offline  
Old 11-25-2007, 05:56 PM   #2 (permalink)
No longer Registered.
 
Join Date: Jun 2007
Model: 9530
OS: 4.7.0.XXX
PIN: G Pong Champ
Carrier: T-Mobile U.S.
Posts: 5,515
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Helomaniac View Post
I need to return my defective Curve and the track ball is frozen. Does anyone know if and how I can wipe my personal info off the Curve using Device Manager? Thanks
You can use JL_CMDER:

BlackBerryForums.com : Your Number One BlackBerry Community
Offline  
Old 11-25-2007, 06:03 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Location: Maine
Model: 9810
OS: 7.1.0.
Carrier: AT&T
Posts: 55
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Thanks for the link Troy, I hate to sound dumb but what do I do with it? Do I download it to my computer and then run it with the BB plugged in?
Offline  
Old 11-25-2007, 06:06 PM   #4 (permalink)
No longer Registered.
 
Join Date: Jun 2007
Model: 9530
OS: 4.7.0.XXX
PIN: G Pong Champ
Carrier: T-Mobile U.S.
Posts: 5,515
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Helomaniac View Post
Thanks for the link Troy, I hate to sound dumb but what do I do with it? Do I download it to my computer and then run it with the BB plugged in?
Here you go, good luck:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Just skip the end about installing and restoring.

Last edited by TroyDBrown : 11-25-2007 at 06:07 PM.
Offline  
Old 11-25-2007, 06:07 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Location: Maine
Model: 9810
OS: 7.1.0.
Carrier: AT&T
Posts: 55
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Thanks again, I appreciate the help, Happy Holidays
Offline  
Old 11-25-2007, 06:08 PM   #6 (permalink)
No longer Registered.
 
Join Date: Jun 2007
Model: 9530
OS: 4.7.0.XXX
PIN: G Pong Champ
Carrier: T-Mobile U.S.
Posts: 5,515
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Helomaniac View Post
Thanks again, I appreciate the help, Happy Holidays
Let us know how it goes, and Happy Holidays to you as well.
Offline  
Old 11-25-2007, 08:22 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Location: Maine
Model: 9810
OS: 7.1.0.
Carrier: AT&T
Posts: 55
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

I followed the directions but could get it to work. I couldn't get the alternative to work either maybe because I have installed the new DM software that came with the new 8300. I will put the old software back in and try again tomorrow. I'll let you know, goodnight.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.