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Old 11-25-2007, 05:54 PM   #1 (permalink)
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Default Wipe Curve with DM?

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I need to return my defective Curve and the track ball is frozen. Does anyone know if and how I can wipe my personal info off the Curve using Device Manager? Thanks
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Old 11-25-2007, 05:56 PM   #2 (permalink)
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Originally Posted by Helomaniac View Post
I need to return my defective Curve and the track ball is frozen. Does anyone know if and how I can wipe my personal info off the Curve using Device Manager? Thanks
You can use JL_CMDER:

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Old 11-25-2007, 06:03 PM   #3 (permalink)
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Thanks for the link Troy, I hate to sound dumb but what do I do with it? Do I download it to my computer and then run it with the BB plugged in?
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Old 11-25-2007, 06:06 PM   #4 (permalink)
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Quote:
Originally Posted by Helomaniac View Post
Thanks for the link Troy, I hate to sound dumb but what do I do with it? Do I download it to my computer and then run it with the BB plugged in?
Here you go, good luck:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Just skip the end about installing and restoring.

Last edited by TroyDBrown : 11-25-2007 at 06:07 PM.
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Old 11-25-2007, 06:07 PM   #5 (permalink)
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Thanks again, I appreciate the help, Happy Holidays
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Old 11-25-2007, 06:08 PM   #6 (permalink)
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Thanks again, I appreciate the help, Happy Holidays
Let us know how it goes, and Happy Holidays to you as well.
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Old 11-25-2007, 08:22 PM   #7 (permalink)
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I followed the directions but could get it to work. I couldn't get the alternative to work either maybe because I have installed the new DM software that came with the new 8300. I will put the old software back in and try again tomorrow. I'll let you know, goodnight.
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