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Old 12-03-2007, 08:27 PM   #1 (permalink)
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Is anyone experiencing a UMA outage? I'm connected to my router, but my UMA has been out for about an hour. I'm in the Los Angeles area. Thanks!
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Old 12-03-2007, 08:58 PM   #2 (permalink)
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My UMA is out as well. Los Angeles here too.
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Old 12-03-2007, 09:12 PM   #3 (permalink)
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It workes fine for me here in Atlanta...

Why would the location matter?
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Old 12-03-2007, 09:19 PM   #4 (permalink)
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I am reading on some other forums that the website and some databases are down due to the extreme rain in Seattle where T-Mo is based. I would assume this could cause UMA issues as well since on a traceroute the UMA server that I connect to seems to be in Seattle.
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Old 12-03-2007, 09:26 PM   #5 (permalink)
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How exactly did you do a traceroute to the UMA server? How did you determine the system name?

Just for info, UMA is working for me here right outside Philly, PA
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Old 12-03-2007, 09:27 PM   #6 (permalink)
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Default Edge not UMA

Same here in central coast CA.....
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Old 12-03-2007, 09:36 PM   #7 (permalink)
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Extreme rain in Seattle? Thought that was par for the course up there.

My UMA is out as well. Also in LA.
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Old 12-03-2007, 09:37 PM   #8 (permalink)
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On my router, the D-Link DIR-655, you can see a listing of all current connections being processed through the router. I looked for ports 500 and 4500, and found one of each going to a single IP address.

Some other routers have it too, but you might have to enable logging and/or install a log viewer program on your PC.
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Old 12-03-2007, 09:52 PM   #9 (permalink)
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UMA back up for me now.
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Old 12-03-2007, 09:56 PM   #10 (permalink)
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You can also see the UMA servers and IP in the network diagnostics on the BB.
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Old 12-03-2007, 10:11 PM   #11 (permalink)
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UMA is down along with a lot of other things... you might be seeing a delay in e-mail or slow net. The extreme weather has taken a toll on tmo. All BIS/BES/and winmo subscribers can be affected.
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Old 12-03-2007, 10:15 PM   #12 (permalink)
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I have been going nuts trying to figure this out. I finally got everything working 3 routers (2 from T mobile) and 2 curves later.
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Old 12-03-2007, 10:33 PM   #13 (permalink)
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cool thanks for the info. Not sure where "Network Diagnostics" are on the BB? Are they within Options?? Was wondering where the blackberry was talking to for the whole UMA service. Looks like things are starting to come back up. Time to go to sleep here on the East Coast. Tomorrow everything will be fine

Last edited by rhian : 12-03-2007 at 10:35 PM.
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Old 12-03-2007, 10:49 PM   #14 (permalink)
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I do not see the UMA server IP in the diagnostics, only the device IP...
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Old 12-03-2007, 11:03 PM   #15 (permalink)
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I'm glad I still have my E61i. It can go around all this mess and connect for VoIP independently as well as the internet for data access. If the BlackBerry does end up not working due to this T-Mobile issue it is REALLY nice to know I have a backup plan!
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Old 12-03-2007, 11:36 PM   #16 (permalink)
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UMA seems to be back for me again as well. I have a friend who'd been trying to get ahold of Tmo all night trying to find out where her new Curve she ordered Nov 18 is. I don't know if knowing rain was the reason will assuage her frustration much
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Old 12-04-2007, 12:06 AM   #17 (permalink)
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Quote:
Originally Posted by absoluteevel View Post
I do not see the UMA server IP in the diagnostics, only the device IP...
Manage Connections >WiFi Options. Menu key >Wifi Diagnostics
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Old 12-04-2007, 12:08 AM   #18 (permalink)
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Default still no UMA for me

:( dang
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Old 12-04-2007, 01:07 AM   #19 (permalink)
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I live in Portland and up and down the coast of Oregon and Washington we had hurricane force winds of up to 120-130mph and 8-10 inches of rain on the coast- 50mph winds here in the city. Seattle is only a few hours up the road, and they got hit just as hard. HUGE storm. Lots of people without power still. Pretty Crazy!

Update: My UMA just failed at around 12:30am: I am just getting a W006.1 error now. T-Mobile's website is also completely down.

Edit #2: My UMA just came back up, t-mos website is up, but with just this message: " T-Mobile's online systems are currently unavailable. We apologize for the inconvenience and thank you for your interest in T-Mobile.com/My.T-Mobile.com service offerings."

So they must have been hit pretty hard up in Seattle as well.

Hope everyone's UMA came back up!
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Last edited by pyrosee : 12-04-2007 at 03:57 AM.
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Old 12-04-2007, 07:41 AM   #20 (permalink)
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Default Down in Atlanta (West Point) Ga

I have been down on UMA this morning and called TMO and they said that the customer service system is down right now they did not know whey it would be up.
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