BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-10-2007, 12:41 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
MadDog_'s Avatar
 
Join Date: Oct 2007
Location: California
Model: 8310
PIN: Hang on. I'm looking for it!
Carrier: AT&T
Posts: 310
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Outlook Categories Don't Sync w/ BB Address Book

Please Login to Remove!

I've made a ton of changes in my address book, both from the Outlook side and from the BB side. Sync has worked perfectly except in one area.

I made a bunch of changes in my categories in Outlook, but these changes aren't being reflected when I look at the categories in my BB Address Book. I've tried setting my Sync so that "Outlook wins" but that didn't do anything.

Can someone please help me figure out why my categories aren't syncing? Thanks.
Offline  
Old 12-10-2007, 01:44 PM   #2 (permalink)
Knows Where the Search Button Is
 
spdrcr5's Avatar
 
Join Date: May 2005
Location: Long Island, NY
Model: 8310
Carrier: AT&T
Posts: 43
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Mine works with Outlook 2003 running through a BES. I tried it in both directions and it works.
__________________
Larry

AT&T via BES
Offline  
Old 12-10-2007, 06:24 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
MadDog_'s Avatar
 
Join Date: Oct 2007
Location: California
Model: 8310
PIN: Hang on. I'm looking for it!
Carrier: AT&T
Posts: 310
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

OK. ALL the other fields in mine sync perfectly except for categories. Any one have any idea why?
Offline  
Old 12-11-2007, 01:31 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
MadDog_'s Avatar
 
Join Date: Oct 2007
Location: California
Model: 8310
PIN: Hang on. I'm looking for it!
Carrier: AT&T
Posts: 310
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I finally just went ahead and did this manually. I did come across something about doing a Selective Backup & Restore and clearing the Address Book on the BB. I did this and the extra categories were still on the BB.

Then I happened to be looking and see that Categories are in a different database than the Address Book. Since this is apparently the case, how is sync controlled for the Category database? Does the category database sync every time the BB is sync'd?
Offline  
Old 12-11-2007, 07:41 AM   #5 (permalink)
Knows Where the Search Button Is
 
spdrcr5's Avatar
 
Join Date: May 2005
Location: Long Island, NY
Model: 8310
Carrier: AT&T
Posts: 43
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

When I added categories to my contacts it took about a minute or so to wirelessly sync.

If you create a test contact does it sync wirelessly to your BB? What about creating a test contact with a category, does everything sync?
__________________
Larry

AT&T via BES
Offline  
Old 12-11-2007, 09:23 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
MadDog_'s Avatar
 
Join Date: Oct 2007
Location: California
Model: 8310
PIN: Hang on. I'm looking for it!
Carrier: AT&T
Posts: 310
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm on BIS, not BES, so I don't have wireless sync.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.