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Old 12-15-2007, 08:17 AM   #1 (permalink)
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Default If I tap my 8300 a certain way it turns off the connection?

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I picked up a Curve 8300 Refurb a little more than a month ago off of the AT&T upgrade webpage, and just started to have this problem where if I tap around the top or put it do on a surface a certain was it turns off my connection, so I have to go into manage connections and turn it back on. I just started noticing this during the week, and it's an every now and then type thing, I only been able to do it like 3 times over the last week.

I was wondering if anyone else has had this problem? Is there anything else I can do to fix it? Since I'm over my 30 Day return, would AT&T replace it? I do have phone insurance on the line would this help?
Old 12-15-2007, 08:22 AM   #2 (permalink)
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That has to be a device issue. See if AT&T can replace it for you. I didn't think they offered insurance on BlackBerrys though. But call them up and see what they can offer you.
Old 12-15-2007, 09:44 AM   #3 (permalink)
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Wirelessly posted (BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

They do not offer insurance. But if it was left on when he got the BB generally they will honor it one time and then remove the insurance
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Old 12-15-2007, 12:50 PM   #4 (permalink)
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What kind of warranty is offered on refurb phones? I thought it was something like 6 months but can't remember where I heard that.

Edit: Looks like 90 day warranty at AT&T.

"90-day warranty xxx8211; Same warranty as new phones but limited to 90 days "

Why Buy Refurbished Cell Phones | Wireless from AT&T, formerly Cingular

Go through a warranty exchange. Even if insurance covers it, there's probably a fairly large deductible. And they'll just give another refurb anyway. Same as warranty exchange.

Last edited by monkeypaw : 12-15-2007 at 01:41 PM.

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