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Old 12-16-2007, 10:51 PM   #1 (permalink)
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Default 8320 Permanantly Crashed...Has this happened to anyone?

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I searched and searched all over this forum, but I couldn't find a related thread.
I've had my 8320 for 28 days. Everything was fine untill Friday. I noticed that evening that the hourglass was going an awful lot. Later that night when I went to bed, I decided to give it a rest and turn it off before I plugged it into the charger. I woke up the next morning, and It wouldn't turn on, charge or anything... I took it to Tmobile right away and they said that it's gone. Even coustomer care couldn't do anything about it I'm getting a replacement sometime this week....I'm pretty much in shock that a blackberry did this. I have no clue what happened. My question is though: has anyone else had their curve or 8320 permantly crash???
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Old 12-16-2007, 10:54 PM   #2 (permalink)
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Technology does fail. After pulling the battery and reinserting it did you get any type of indication. The LED or screen?
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Old 12-16-2007, 10:55 PM   #3 (permalink)
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nope. Absolutly nothing at all.
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Old 12-16-2007, 10:57 PM   #4 (permalink)
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Wow that sounds fried.
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Old 12-16-2007, 10:57 PM   #5 (permalink)
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yea....I really don't want it happening again...
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Old 12-16-2007, 10:59 PM   #6 (permalink)
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That's the first I've heard of this problem.
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Old 12-16-2007, 11:29 PM   #7 (permalink)
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Quote:
Originally Posted by BBBS View Post
I searched and searched all over this forum, but I couldn't find a related thread.
I've had my 8320 for 28 days. Everything was fine untill Friday. I noticed that evening that the hourglass was going an awful lot. Later that night when I went to bed, I decided to give it a rest and turn it off before I plugged it into the charger. I woke up the next morning, and It wouldn't turn on, charge or anything... I took it to Tmobile right away and they said that it's gone. Even coustomer care couldn't do anything about it I'm getting a replacement sometime this week....I'm pretty much in shock that a blackberry did this. I have no clue what happened. My question is though: has anyone else had their curve or 8320 permantly crash???
Yes, mine permanently crashed although it was doing a solid red indicator light for maybe 2 minutes followed by flashing red indicator light. No screen action, just the light.

Start of the saga here:

8320 stuck in boot up loop - is it dead?

BB tech support went through a process with me to check if it was saveable and it wasn't.

Last edited by monkeypaw : 12-16-2007 at 11:34 PM.
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Old 12-16-2007, 11:38 PM   #8 (permalink)
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In that thread, you never said whether you tried this procedure or not?

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

I'm wondering if the battery went dead while it was rebooting itself over and over.
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Old 12-17-2007, 12:12 AM   #9 (permalink)
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Quote:
Originally Posted by John Clark View Post
In that thread, you never said whether you tried this procedure or not?

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

I'm wondering if the battery went dead while it was rebooting itself over and over.
Yeah, I tried to wipe it probably 100 times in every series of steps I could think of. No battery, battery first, quickly attached, wait for a while, password, no password, etc. I posted in a different thread that had started up by then.

Battery was fine although I had considered that. It seemed to have just a tiny charge when I touched it to my tongue. But once I got back I knew the phone was dead from being able to really try to wipe it. When I put the battery in the new phone it started up just fine.
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Old 12-17-2007, 01:06 AM   #10 (permalink)
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Ive had mine randomly reset on me at different times but never had mine do that. Hopefully that doesn't happen and sorry it happened to yours.
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