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Ebon 12-18-2007 12:50 AM

Deleted emails from BB don't delete from server?
Hi all,
when I delete emails from my BB, I also tell it to delete from my server.
When I fire up my MS Outlook, it puls down those same emails that I deleted from my BB. They are still there. Can anyone tell me what i'm doing wrong?

nedzalife 12-18-2007 01:04 AM

Are you using a BIS or BES connection?

My BIS never did it correctly when I had it for my POP3 account.
If you have a BES connection, make sure your Messages -> Options -> Email Reconciliation -> Delete On option is set to Mailbox & Handheld or Prompt.

sgtcasey 12-18-2007 12:06 PM


Ebon 12-18-2007 11:27 PM

I'm using BIS.
I'm using MS Outlook to pull down the my from my own domain.

sgtcasey 12-19-2007 02:23 AM


mbullock 12-19-2007 09:39 AM


Originally Posted by sgtcasey (Post 779668)
If you want the emails to delete from Outlook it won't happen on BIS.


I am a BIS user and mine do and always have. I don't use POP3 though, I use IMAP

sgtcasey 12-19-2007 06:31 PM


mbullock 12-20-2007 10:14 AM


Originally Posted by sgtcasey (Post 780200)
Interesting. I've never seen that happen before. Are you sure you're not using some sort of Outlook Web Access? OWA will work with BIS.


No OWA, just IMAP. I know it will not work using POP3 but has always worked for me and others in my company using IMAP.

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