12-18-2007, 07:59 AM
Thumbs Must Hurt
Join Date: Dec 2007
Location: Long Island
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| | help/problem with using 8310 as a modem
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i just got my 8310 and am a new BB user (2 weeks). When I first got the BB, I setup the modem immediately and it worked no problem.
i finally needed it as a modem for the first time in the field yesterday and it didnt work. the only thing i can think of that i changed was installing the BB handheld OS on the laptop (so that i can add programs to the BB from the desktop manager b/c it didnt work originally).
So using the BB as a modem doesnt work. I havent touch the modem settings at all.
It hangs on verifying username and password. then i get this message:
Error 721: The remote computer did not respond. For further assistance, click More Info or search help and support center for this error number.
Redial cancel more info
I have the device manager turned on
I can query the modem fine
I double-checked the settings in the blackberryfaq and my config is exact
i deleted it and re-created it just to double-check and im still having the same problem
I wasnt 100% sure which intiliaztion command to use. Im on AT&T in NY and I tried BOTH:
Cingular Blue/AT&T Users (Success!)
Cingular Orange Users (Success!)
Im completely stuck on this and this is one of the main reasons I got the BB. Can anyone help me out?