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Old 12-19-2007, 04:44 AM   #1 (permalink)
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Unhappy Emails not synchronizing with LN and BB

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Hi,

Is there any reason why one of our user receives some mails in BB and not in LN and some in LN and not in BB..Anything that need to be checked ..

Regards
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Old 12-19-2007, 06:25 PM   #2 (permalink)
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Last edited by sgtcasey : 12-24-2007 at 06:01 PM.
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Old 12-20-2007, 12:42 AM   #3 (permalink)
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LN=Lotus Notes?

If he's on BES, he should probably state that (and repost in the BES Admin forum).

It could be a bunch of things. He forgot to post any details to help us troubleshoot it. (the first case could be SMS messages or BIS messages (might not know, or perhaps he does). In the second case the user's could have weird agents, filters, or rules in place. Could be corruption of the users mail file (on Domino, but we don't know if he's using domino or not!) or the state database on BES (again, we don't know if he's using BES or not).
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Old 12-20-2007, 07:21 AM   #4 (permalink)
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Hi, Sorry for my very short description of problem ...yes LN = Lotus Notes and surprisingly before I troubleshoot anything more , it got resolved by itself...But anyways thanks for the replies and I'm sure next time I will put in full details before I post..thanks and Merry Christmas !!
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