rbyers... you need to follow this carefully.
There's basically three pieces to this puzzle.
1. Desktop Manager which gets installed on your PC.
2. The Device software which gets loaded on your device.
3. The Device software which gets loaded on your PC.
You are missing item #3 above.
#1, You've confirmed that you have reinstalled Desktop Manager. That's good. Move on to item #2.
#2, You've confirmed that you have version 184.108.40.206 on your device. That's good. Move on to item #3.
#3, Since you have 220.127.116.11 on your device, you also need 18.104.22.168 on your PC. You need to find this software, download it, and then install it on your computer.
If you can't find 22.214.171.124 to install on your PC, then you can install a newer version, such as 126.96.36.199, and install that instead. This will upgrade your device to 188.8.131.52 as well.
More information about upgrading to 184.108.40.206 is here: http://www.blackberryforums.com/gene...ilanguage.html
You can download 220.127.116.11 here: https://www.blackberry.com/Downloads...70A3A6658DFDD5
Instructions for upgrading your device to a newer OS from another vendor is here: How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ