I have an 8310 device where the user entered the password incorrectly and the device started to wipe. Following the 'wiping' screen the device started 'scrubbing' which it has been doing overnight. The scrubbing will get to 10% and then drop back to the start.

I have tried re flashing the OS but the Application loader cannot get onto the device. Has anyone got any ideas on how to resolve this please?

Wirelessly posted (8310: BlackBerry8310/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Download JL_cmdr and wipe the device manually. Then reinstall the OS. I would give you the link, but I am mobile right now.

Sorry and good luck.

i have the same problem..it keeps scrubbing...mine goes to 77% and restarts...i tried the jl_cmder v1.9.0 but that also wont pick up the connection...what to do??

try this
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ.com

i tried 'What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ.com'...it connected and everything but when it comes to the second step...initializing device...the blackberry goes back to its scrubbing screen and then i get an error message saying unable to connect during a multistage process or something...any suggestions?

Is there any way to prevent this scrubbing from happening again once I need to wipe a device? Is there a setting I can change under options so when its wiped it will not scrub?


...chubbs

To prevent scrubbing you have to disable Content Protection in the Options, Security Options, General Settings. Once Content Protection is disabled you can wipe the device without it going into the scrubbing mode.