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Old 12-21-2007, 04:33 PM   #1 (permalink)
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just bought a curve 8310, and i tried to add my email account to it and it said there was a problem veryifing, and yes my password and address were correct. so i tred to do it online and it said that my hotmail account had to be accessed from my blackberry device. so now im stuck. help?
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Old 12-21-2007, 04:35 PM   #2 (permalink)
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Is it a new 8310 purchased from ATT? Do you have a BB Data Plan?

Microsoft does not allow "most' hotmail accounts to push to the BB. Only older accounts which were grandfathered in are allowed. It is impossible to determine which are allowed until you try. To make Hotmail work, it must be upgraded to a Hotmail Plus account.
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Old 12-21-2007, 07:14 PM   #3 (permalink)
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hey JS, thaks for the reply yes i have a BB plan, and how do i upgrade my account to hotmail compatible?
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Old 12-22-2007, 02:25 AM   #4 (permalink)
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Quote:
Originally Posted by cstone30 View Post
hey JS, thaks for the reply yes i have a BB plan, and how do i upgrade my account to hotmail compatible?
check online with your hotmail account, to upgrade.
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Old 12-22-2007, 04:23 PM   #5 (permalink)
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You can switch with Gmail. It will allow push email and can be set up just as easily
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