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Old 12-28-2007, 10:20 AM   #1 (permalink)
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I have recently ran into a problem with reading word documents created in Office 2007. I save the document as a 97-2003 document so its extension becomes .doc instead of the default office 2007 extension. When you go to read it on a blackberry the device comes up with an error "Unrecognizeable document format". What would cause this? Is there an update I need to apply to my BES server inorder to allow the blackberry to read it or is there third party software that I can download? Thanks ahead!!
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Old 12-28-2007, 10:53 AM   #2 (permalink)
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I don't know the answer to the actual question you are asking, but you mighty try BeamBerry to view the document. Free.
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Old 12-28-2007, 11:33 AM   #3 (permalink)
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Thanks J that worked!!!
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Old 12-28-2007, 11:57 AM   #4 (permalink)
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are these created on a MAC? i have only had issues with reading some documents produced or edited on a MAC not a PC.
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Old 12-28-2007, 12:51 PM   #5 (permalink)
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Nope they are created on a PC. Only run into the problem with Office 2007.
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Old 12-28-2007, 01:44 PM   #6 (permalink)
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must beamberry be used to open pdf, word, excel and powerpoint files? i have a new 8310. can it open these files without having to install any new programs?
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