12-30-2007, 05:19 PM
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| | Blackberry Curve 8300 restarting while on a call
My girlfriend gave as a christmas present a blackberry curve 8300. She bought it from ebay, the phone is supposedly new, but most of the times when I am on a call, the phone just restarts itself. It is very annoying! I went to an ATT store, but they couldnt help me because she didn't buy it from them. Ican't really use it because the problem is getting worse, every time it happens, the restart process takes longer.
I on't really know what to do, and she feels really bad for giving me a gift that doesn't work (besides the $300 she spent for it).
This is my first blackberry phone and I don't really have eny expertise here. I am just assuming that it might be a problem with the software. Is it possible to reformat the phone and install the software again? How can I get it?
Can ANYONE please help me?? Please!!!