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Old 01-17-2008, 08:20 AM   #1 (permalink)
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Default How to Access Internet When BES Down?

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Is there any way to route around your BES server to access the internet when BES is down? I'm pretty new at BB, and was shocked to learn that when the internet connection to our server, or the server itself, is down you not only get no email, but you cannot access the internet over the AT&T EDGE network. Therefore, you can't use an alternate email address, nor surf to a web access email site until your BES is available again.

Is this always the default?

Is there any way to work around this?

Thanks in advance for any help.
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Old 01-17-2008, 09:20 AM   #2 (permalink)
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It is more than likely set this way as part of your company's IT policy. They probably want to route all traffic through the BES servers for auditing purposes.
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Old 01-17-2008, 09:24 AM   #3 (permalink)
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Seems like most devices, when attached to BES, have 2 browser icons - one that goes thru the BES and one that goes thru the carrier's site. Unless the IT Policy on the BES restricts using the carrier's browser.
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Old 01-17-2008, 09:27 AM   #4 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I know this wasn't asked, but FWIW you can do PIN messages. If you have a time critical email communication and your recipient is on blackberry, you can forward the email as a PIN (at least if you on a newer blackberry/OS).
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Old 01-17-2008, 04:12 PM   #5 (permalink)
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Thanks for all of the suggestions. I'll see if I can find that other browser. Since I'm supposedly in charge of IT policies (subject to our vendor doing the work - I won't touch it) it seems to me I can exercise my kingly rights on this one!
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Old 01-18-2008, 07:44 AM   #6 (permalink)
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Strange, but can't find any options in the BES manager that permit routing internet traffic through the carrier as opposed to through the BB server.
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Old 01-18-2008, 08:51 AM   #7 (permalink)
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Do the opposite of what's descibed here:
How do I force users to use the BlackBerry (MDS) Browser only? - BlackBerryFAQ.com
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