Hello,

Could somebody help me ?
We are using BES 4.0.x. Now when we change the BB device we only keep a few days of the agenda while the users want to keep all dates (even for years...)
I have already put on the agenda menu "keep forever" but even with this when I (re)do and enterprise activation only some days before are retrieved ....

Thanks.

Francois.

If you're replacing the device, the synchronization is Desktop Manager specific. You would have to go into the Desktop Manager and follow:

[Assuming you're on DM 4.2 or later]
From your PC, open Desktop Manager
- Synchronize > Configuration > Configure Synch > Highlight Calender > Configure (bottom right) > Advanced Settings.

At this menu you can decide how much data or information you want to synchronize based on scheduling (All of it, prior to, only future, etc.).
- If this does not fix your issue, go ahead and rename (to Old.RIM.Date) the user's local Research in Motion folder under "C:\Documents and Settings\#USERNAME#\Application Data", perform a hard reset on the device (pull the battery), and then resynchronize.

If you do a backup/restore you should be able to keep whatever info that was on the old BB.

Keeping calendar entries for year is realistically not possible because there is limited memory on the BB. This is what your desktop mail client is for.