BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-21-2008, 09:16 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2006
Location: Cambridge, MA
Model: 9700
Carrier: AT&T
Posts: 45
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem with mail/phone logs simultaneously disappearing?

Please Login to Remove!

Every once in a while (maybe 3 or 4 times), I have a problem where some portion of my email gets deleted on my handheld(tonight it was 40 of 50 messages), and the phone call logs are deleted as well. I upgraded to the latest firmware from AT&T earlier this week, but it deleted my mail/logs again tonight. Any ideas what's causing this, or if there's a workaround?

Thanks,

Katie
Offline  
Old 01-21-2008, 09:28 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,876
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

You are probably running out of space on your device. Check the file free under Options -> Status, and then do the steps outlined here:

How do I free up memory on my device? - BlackBerryFAQ.com

EDIT: This one, too: Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ.com
__________________
No longer a BES Admin, but it was fun while it lasted!

Last edited by juwaack68 : 01-21-2008 at 09:30 PM.
Offline  
Old 01-21-2008, 09:47 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2006
Location: Cambridge, MA
Model: 9700
Carrier: AT&T
Posts: 45
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That does seem to be the problem. Thank you!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Power Supply for Access Control System Voltage AC110-240V to DC12V 3A
$13.39
Power Supply for Access Control System Voltage AC110-240V to DC12V 3A pictureDigital LED AC Electric Power Voltage Tester Volt Pen Detector Sensor 90-100LY
$1.92
Digital LED AC Electric Power Voltage Tester Volt Pen Detector Sensor 90-100LY pictureCorful 12V-250V Digital Electrical Tester Pen Probe Voltage Inductance
$0.99
Corful 12V-250V Digital Electrical Tester Pen Probe Voltage Inductance pictureCNC 12V10A Aluminum Alloy Motorcycle Handlebar Headlight Spotlight Dual Switch
$6.99
CNC 12V10A Aluminum Alloy Motorcycle Handlebar Headlight Spotlight Dual Switch picturePhoenix Pattern Car High Voltage Static Discharger Keychain Silver Red E8R8
$4.6
Phoenix Pattern Car High Voltage Static Discharger Keychain Silver Red E8R8 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.