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Old 01-21-2008, 09:16 PM   #1 (permalink)
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Default Problem with mail/phone logs simultaneously disappearing?

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Every once in a while (maybe 3 or 4 times), I have a problem where some portion of my email gets deleted on my handheld(tonight it was 40 of 50 messages), and the phone call logs are deleted as well. I upgraded to the latest firmware from AT&T earlier this week, but it deleted my mail/logs again tonight. Any ideas what's causing this, or if there's a workaround?

Thanks,

Katie
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Old 01-21-2008, 09:28 PM   #2 (permalink)
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You are probably running out of space on your device. Check the file free under Options -> Status, and then do the steps outlined here:

How do I free up memory on my device? - BlackBerryFAQ.com

EDIT: This one, too: Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ.com
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Old 01-21-2008, 09:47 PM   #3 (permalink)
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That does seem to be the problem. Thank you!
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