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Old 01-22-2008, 12:15 PM   #1 (permalink)
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Hello to all! My first post...

I can't seem to get the # key to work while using the numbers. Example: Calling a number and entering the account number followed by # key...it just enters "Q". It works in email and texting but not if I'm on the phone. Make sense?

Edit: I've also searched the forums for "pound" and "#".

Thanks for any and all advice!
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Old 01-22-2008, 12:48 PM   #2 (permalink)
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I know this is not the way it is supposed to work but if you hit ALT then # does it work on the call?
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Old 01-22-2008, 12:53 PM   #3 (permalink)
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As far as I know, that's the only way to get the # to work and no, it does not work that way on a call.
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Old 01-22-2008, 12:56 PM   #4 (permalink)
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Something's strange then. Normal behavior is if you just press the Q key while in a call you get #. If you press ALT+Q you get Q.

This last part is what allows you to emulate a phone keypad; like if you need to dial "877-123-WHAT", you could just punch in 8 7 7 1 2 3 ALT-W ALT-H ALT-A ALT-T and it'll translate the last four keys to the 9 4 2 8 keypad presses like on a regular phone.

So the question is... when you get a "Q", are you holding down the ALT key? If so, don't.
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Old 01-22-2008, 12:57 PM   #5 (permalink)
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I found my answer in the general thread. Just hit the # key by itself and it'll work fine.

Pound sign
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Old 01-22-2008, 12:58 PM   #6 (permalink)
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Quote:
Originally Posted by Lew2 View Post
Something's strange then. Normal behavior is if you just press the Q key while in a call you get #. If you press ALT+Q you get Q.

This last part is what allows you to emulate a phone keypad; like if you need to dial "877-123-WHAT", you could just punch in 8 7 7 1 2 3 ALT-W ALT-H ALT-A ALT-T and it'll translate the last four keys to the 9 4 2 8 keypad presses like on a regular phone.

So the question is... when you get a "Q", are you holding down the ALT key? If so, don't.
I was holding it down. Thanks for the help!
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Old 01-22-2008, 01:01 PM   #7 (permalink)
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Try dialing #min#
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Old 01-22-2008, 01:09 PM   #8 (permalink)
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Quote:
Originally Posted by John Clark View Post
Try dialing #min#

It reverts back to Q.
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Old 01-22-2008, 01:17 PM   #9 (permalink)
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I've never been able to figure that one out.
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Old 01-22-2008, 01:19 PM   #10 (permalink)
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Quote:
Originally Posted by John Clark View Post
I've never been able to figure that one out.
It's just Blackberry's programmers telling us that they're smarter than us.
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Old 01-22-2008, 01:47 PM   #11 (permalink)
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Reason behind it reverting #min# to "Qminq" is because the newer devices use the Call Log to search your address book as well as dial out. As soon as you begin using anything outside of the normal phone keys - including # and * - it assumes you're searching for someone in your contacts. Simply hit your Phone icon and start typing one of your contacts names, the call log will turn into a search list of your contacts and allow you to highlight their name, and expand to the available phone numbers to call with.
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Old 01-22-2008, 01:48 PM   #12 (permalink)
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Yes, I'm aware of that dialing feature and use it daily. I'd just like to know why it's impossible to dial #min#.
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Old 01-22-2008, 01:52 PM   #13 (permalink)
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Because commands with # don't correlate on any known Quick Program / Cell Service to go with letters, only numbers... this is just a standard across all providers that RIM has followed. For Example: #789 is possible because the # accesses coding directories in a phone or to the provider's pre-set pathes.
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Old 01-22-2008, 01:58 PM   #14 (permalink)
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Quote:
Originally Posted by John Clark View Post
Yes, I'm aware of that dialing feature and use it daily. I'd just like to know why it's impossible to dial #min#.
Wow... thats strange. Glad i never use the min feature. If you really wanted to i guess you could just create an address book entry and give it #min# as the number.
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Old 01-22-2008, 02:00 PM   #15 (permalink)
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Quote:
Originally Posted by BlackShyft02 View Post
Because commands with # don't correlate on any known Quick Program / Cell Service to go with letters, only numbers... this is just a standard across all providers that RIM has followed. For Example: #789 is possible because the # accesses coding directories in a phone or to the provider's pre-set pathes.
#min# is a feature TMobile has of accessing your minutes used. #msg# does the same thing for sms messages. It works on my Pearl.
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Old 01-22-2008, 02:00 PM   #16 (permalink)
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Quote:
Originally Posted by ltj13 View Post
Wow... thats strange. Glad i never use the min feature. If you really wanted to i guess you could just create an address book entry and give it #min# as the number.
Yeah, did that a long time ago when I realized it didn't work anymore.
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Old 01-22-2008, 02:03 PM   #17 (permalink)
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Aha! Wait! I just figured it out.

Dial # + alt M + alt I + alt N + #

After the # sign when you hit alt the green phone button in the dialing field will change to "ABC" and you can dial the letter without the # sign changing to a Q.
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Old 01-22-2008, 02:07 PM   #18 (permalink)
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I stand corrected. I use AT&T and have built in 611 features to access all of that. I've never used any other provider. My experience has always been number based and never short-hand code based.
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Old 01-22-2008, 02:07 PM   #19 (permalink)
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Hahaha... look at that...
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Old 01-22-2008, 02:15 PM   #20 (permalink)
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Or just dial #646# for minutes, #674# for SMS used or #225# fo your balance. I just learned the numbers to make my life easier. I wonder if there is a delete balance code?
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