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Old 01-23-2008, 08:29 PM   #1 (permalink)
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Default Please Help- New 8300

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I purchased an 8300 Curve from a private party, so the BB has been used for a month. When I got it home and loaded the BBDesktop MAnager CD, I pluged the 8300 into it and hit Application Loader. It read "the BB software does not have BB Device Software for the device that you have connected to the computer." Could someone please help me to have my BB be recognized on my computer.
Thanks in advance
the BB has OS 4.2.2
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Old 01-23-2008, 08:32 PM   #2 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

http://blackberryfaq.com/index.php/A...n_Loader_Error
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Old 01-23-2008, 08:59 PM   #3 (permalink)
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I tried downloading the same version, and after downloading, the software would not install.
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Old 01-23-2008, 09:03 PM   #4 (permalink)
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What do you mean, "it would not install?"

You need it or you'll never get rid of that error.
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Old 01-23-2008, 09:18 PM   #5 (permalink)
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After downloading I start the process to install new OS. It says "1607: Unable to install InstallShield runtime"
???????????????????????????
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