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Old 01-24-2008, 06:03 AM   #1 (permalink)
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Default Fatal error in update

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I am newbie in blackberry just recently using it for about a month
I wanted to update my blackberry using the t-mo update (4.2.2.180)
My blackberry is 8320 T-Mo and My dad's is 8320 Singtel

I already delete the vendor.xml and I succesfully update my blackberry,
my dad's in the other hand can connect to the desktop manager but when I'm going to update it , it says that a fatal error occurred when try to connect to the device

is there any help in regard of my problem?

Any help will be much appreciated
Thank you
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Old 01-24-2008, 06:43 AM   #2 (permalink)
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I would first reboot his BB (while powered on, pull the battery, replace, reboot) and try the connection again.

As long as both BBs are 8320, you can use that OS.
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Old 01-24-2008, 07:21 AM   #3 (permalink)
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If you've already downloaded the .alx files from the provider you can bypass the fatal error message by doing the following:

Start > Run> Type In:

Code:
"C:\Program Files\Common Files\Research in Motion\AppLoader\Loader.exe" /nojvm
You must enter it in exactly as above; quotes included. This will then open up the Application loader and you should get around the Fatal Error when trying to connect message.
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