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Old 01-27-2008, 07:52 AM   #1 (permalink)
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Default Any way to add multiple auto extension entries in a contact?

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I have a voice mail system at work that requires me to enter the following:
  1. My extension + #
  2. My Password + #

I would really like to automate the entry of the additional extension and password numbers, but can't seem to be able to make it work.

I've tried entering pauses, "x" and "ext" in the contact entry for the number, but the phone won't seem to dial the additional numbers/symbols on connect with the call.

Any thoughts? I would really like to automate this as I'm often in my car and have a speed dial set up for the number.
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Old 01-27-2008, 07:54 AM   #2 (permalink)
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Use pauses instead of extension.

EDIT: On second glance, I see you tried pauses. What happens when you use pauses? Is it a timing issue?
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Old 01-27-2008, 07:58 AM   #3 (permalink)
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Also, I have a colleague who has a CDMA version of the 8700. The pauses don't work for him at all. Just dials all the numbers all the way through. He ended up using waits as a work around. FWIW.
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Old 01-27-2008, 08:06 AM   #4 (permalink)
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How are you adding the waits and pauses... click menu on the phone to add wait or add pause, in the dialing string.
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Old 01-27-2008, 10:46 AM   #5 (permalink)
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I did add pauses using the menu, but I have not tried waits. It doesn't even dial the extensions at all. I'll try the waits and see what happens.
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Old 01-27-2008, 10:49 AM   #6 (permalink)
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I did add pauses using the menu, but I have not tried waits. It doesn't even dial the extensions at all. I'll try the waits and see what happens.

Edit: I just tried adding waits and they don't work either.
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Old 01-27-2008, 11:15 AM   #7 (permalink)
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Default I was just able to make it work...

I added the numbers as extensions in Outlook and that seemed to take care of the issue.

In Outlook, there is a way to add extensions, I simply added them with the following syntax and it seems to work.
  • tendigitphonenumber x extension# x password#
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Old 01-27-2008, 11:23 AM   #8 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

So, you entered the number string in outlook and then sync'd with the blackberry, and that was the cure? Interesting.
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Old 01-27-2008, 11:43 AM   #9 (permalink)
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Default well...partially the cure...

I got it to work once, but now it won't. It no longer prompts me to accept the extension and the password separately. It strings them together in one prompt which causes an incorrect login in my voice mail system.

The other thing is that it will not prompt me at all when using the speed dial I set up for the voice mail number. It only prompts me if I dial in from the entry in the contacts list.
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Old 01-27-2008, 11:54 AM   #10 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I don't have a clue. I never figured out my colleague's issue.

For what it's worth, I created a contact entry for voicemail and assinged that contact to a speed dial. I don't know why it would make a difference.
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Old 01-27-2008, 11:57 AM   #11 (permalink)
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Hmm, well here's one more thing to try. I'm on my 4th BlackBerry, from 7290-->8700-->8800-->8310 and since the 7290 I've had an entry for myself that dials a * to enter the voicemail system, then dials my password. I just checked and I have a "wait" before the * and then a "pause" before the password, and it has worked great that way through all 4 BlackBerrys. I get the prompt before the * and then it just takes off, with the wait being long enough for the password prompt to be there.
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Old 01-27-2008, 12:05 PM   #12 (permalink)
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Quote:
Originally Posted by DallasFlier View Post
Hmm, well here's one more thing to try. I'm on my 4th BlackBerry, from 7290-->8700-->8800-->8310 and since the 7290 I've had an entry for myself that dials a * to enter the voicemail system, then dials my password. I just checked and I have a "wait" before the * and then a "pause" before the password, and it has worked great that way through all 4 BlackBerrys. I get the prompt before the * and then it just takes off, with the wait being long enough for the password prompt to be there.
Thanks for that. It looks like we've followed a similar progression through Blackberrys - 957>>6230>>8703e>>8830>>8310. We also share something else in common. GO BIG RED!!! I'm an '89 alumni and born and raised in Omaha...now in Cincinnati.

Back to the question at hand. I did figure it out finally. I entered the number string in Outlook like this.

tendigitphonenumber xextension#[pause]password#

It now prompts me just once for the entire string, but the pause gives the voice mail system time to catch up.

Bo Big Red!!! Are you on any of the Husker boards like Red Sea Scrolls?

Last edited by vongillern : 01-27-2008 at 12:40 PM.
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Old 01-27-2008, 12:07 PM   #13 (permalink)
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Quote:
Originally Posted by aiharkness View Post
Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I don't have a clue. I never figured out my colleague's issue.

For what it's worth, I created a contact entry for voicemail and assinged that contact to a speed dial. I don't know why it would make a difference.
Yep. I had assigned a specific number to the speed dial and not the contact itself. I was able to correct that problem by replacing the manually entered number with the actual contact. I also figured out how to work around the other issue. Its explained above.

Thanks to everyone for their help.
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Old 01-27-2008, 12:10 PM   #14 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

That's interesting. Our system is the same (extension# and then password#) and I use pause in both places. And it works for me. But it doesn't work for my colleage on the same system but with a different blackberry. I'll have him try it your way.
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Old 01-27-2008, 12:42 PM   #15 (permalink)
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Quote:
Originally Posted by vongillern View Post
Thanks for that. It looks like we've followed a similar progression through Blackberrys - 957>>6230>>8703e>>8830>>8310. We also share something else in common. GO BIG RED!!! I'm an '89 alumni and born and raised in Omaha...now in Cincinnati.

Back to the question at hand. I did figure it out finally. I entered the number string out Outlook like this.

tendigitphonenumber xextension#[pause]password#

It now prompts me just once for the entire string, but the pause gives the voice mail system time to catch up.

Bo Big Red!!! Are you on any of the Husker boards like Red Sea Scrolls?
Yep, what you did in Outlook ended up with an entry exactly like mine on your BlackBerry - a wait before the first entry, and a pause before the second. I honestly don't remember if I ended up there after trying the other way or not, although not having to click again is actually easier.

I'm on Red Sea Scrolls, but actually frequent HuskerPedia a whole lot more. I'm a '78 alum, so I've got a few years on you. There's also a college football thread here in the off-topic lounge, which I think ends up being the single largest thread on the whole board each year. The 2008 thread has already been started to talk about recruiting, etc. You really need to pop over there and start frequenting that thread - its dominated by SEC guys, so we really could use another Husker/Big 12 guy! The heavy SEC influence on that thread is the reason for my signature - have to remind them that this "SEC dominance" is more a current anomoly than a long term trend.

http://www.blackberryforums.com/off-...-football.html
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Last edited by DallasFlier : 01-27-2008 at 12:44 PM.
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