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Old 01-29-2008, 12:03 AM   #1 (permalink)
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Default Need help with new Curve 8301 (voicemail)

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I can hit "1" to go to my voicemail but when others call me when I'm on the phone it gives them a busy signal if I hit "ignore" to send them to voicemail. I'm a confused novice.

T
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Old 01-29-2008, 12:05 AM   #2 (permalink)
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hit the phone button, then menu > options and go to call forwarding. What options do you have selected there? (i have all unanswered calls forwarded to the same voice mail number)
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Old 01-29-2008, 12:09 AM   #3 (permalink)
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Says "Do not forward". Is this the issue?

T
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Old 01-29-2008, 12:16 AM   #4 (permalink)
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I've tried changing the "Do not forward" but there isn't any other option available.

T
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Old 01-29-2008, 07:38 AM   #5 (permalink)
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hmm there should be another option. do you have call forwarding enabled on your plan?
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Old 01-29-2008, 08:04 AM   #6 (permalink)
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Well i might be different on an 8301....LOL, sorry couldn't resist.
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Old 01-29-2008, 09:37 AM   #7 (permalink)
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Quote:
Originally Posted by Sith_Apprentice View Post
hmm there should be another option. do you have call forwarding enabled on your plan?

I have no clue. It worked fine on my other phone. Not so much now. It goes straight to the busy signal if I call the phone from my home phone and hit ignore.
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Old 01-29-2008, 09:41 AM   #8 (permalink)
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It does need to be set up to forward to your voicemail center if you're on the phone. I'd recommend calling at&t or visiting a store.
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