I have several BB 8300's that are needing the OS installed. I have downloaded the desktop manager and v4.2 of the handheld OS.
When I try to install the OS, it erases the existing files, loads the first part of the OS, then when the manager has the handheld initialize, the handheld keeps connecting and disconnecting. This in turn, causes the manager to time out.
Is there something that can be done to fix this? I need some good help here!
I would recommend you make sure you have Desktop Manager verison 4.2, Service Pack 2, loaded to your PC. What PC OS are you running?
The reload of the user data to the BB can take a while, according to size of the messaage database and the call log database, especially. Before upgrading the OS, I would recommend at least minimizing the call log database by deleted most of your call logs, as welll as many messages as you can. A reload should take 20-30 minutes, and I have seen some with large message and call log data take over an hour.
Surely you know where/how/why they were put in your keep to load OSs on?
There is no root boot system. The OS is what you need. Those two links above are your lifesavers if this is important to you. Likewise, being vague about my questions won't help either. It might just help to determine if there is an IT policy on the device, or whatever.
for the constant boot/reboot issue (which i have seen a few times from helping others) i took out the battery, connected via usb (4.2 sp2 or 4.3. both worked) then reloaded os. after the load it will stall. put the batterry back in and it will continue.