BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-06-2008, 09:14 PM   #1 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default problems with bb curve

Please Login to Remove!

i need help. sometimes my messages and calls get erased and sometimes i cant even recieve calls nor messages. is there anythin i can do to fix that without having to return the phone?
Offline  
Old 02-06-2008, 09:16 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

You are probably running out of memory on your device. Click on Options (icon) and then Status. What is the File Free?

A hard reboot will also help free up memory, and this will also help:

How do I free up memory on my device? - BlackBerryFAQ.com
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 02-06-2008, 09:25 PM   #3 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

it says it has 16387700 out of 55443456 bytes.
Offline  
Old 02-06-2008, 09:28 PM   #4 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

That seems adequate. What does it go up to if you do a hard reboot?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 02-06-2008, 09:29 PM   #5 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

how would i do a hard reboot?
Offline  
Old 02-06-2008, 09:30 PM   #6 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

Remove the battery while the device is on (for about 20 seconds) then put it back in and let it boot up.

Then check the file free again.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 02-06-2008, 09:35 PM   #7 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

it now has 17073816....is that what they call memory leak? do u think this is what is causing my phone to act that way?
Offline  
Old 02-06-2008, 09:36 PM   #8 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

Not necessarily. I would go thru the steps in the link I posted and see what the memory goes up to.

This is also an excellent post for optimizing the memory of your device:

http://www.blackberryforums.com/gene...ee-memory.html
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 02-06-2008, 09:45 PM   #9 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ok thank you. i will look into that.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.