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Old 02-13-2008, 10:56 PM   #1 (permalink)
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i got a new blackberry today and when i try to go to internet it says you are not currently in an area that can handle data ECT.


whats wrong? i got the data plan

ugh this is killing me
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Old 02-13-2008, 11:15 PM   #2 (permalink)
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Does your device say EDGE or edge? Your profile says 8320 and AT&T but AT&T doesn't offer the 8320. Are you on AT&T with an 8310 or did you buy an 8320 and unlock it for use with AT&T?
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Old 02-13-2008, 11:16 PM   #3 (permalink)
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well it says GSM no clue what that means also i meant to put 8310 sorry (must fix) its att and i bought it from att today.

I have the blackberry data plan but its not working :(
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Old 02-13-2008, 11:18 PM   #4 (permalink)
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Did you change your BIS account over to the new device, new PIN and new IMEI?

Where can I log into my BIS account? - BlackBerryFAQ.com

Go there, log in and look for the Change Device link.

Last edited by JSanders : 02-13-2008 at 11:19 PM.
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Old 02-13-2008, 11:19 PM   #5 (permalink)
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GSM means no data. You need EDGE. Pull the battery out and put it back in (do it while it's turned on.)

If it doesn't go to EDGE then call AT&T and find out if your data plan is fully provisioned properly.
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Old 02-13-2008, 11:20 PM   #6 (permalink)
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i never had a BIS account... should i make one? and im trying the pull right now... waiting ...waiting....waiting....ill just let u know its taking a really long time...

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Old 02-13-2008, 11:22 PM   #7 (permalink)
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Did you do the battery pull?
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Old 02-13-2008, 11:24 PM   #8 (permalink)
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If you have the BB Data Plan with your previous BlackBerry, it is likely you had a BIS account, where you setup your email accounts to push to your BB.
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Old 02-13-2008, 11:25 PM   #9 (permalink)
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yeah i didnt have a data plan


ALSO should my phone be loading this long its really taking a long time. its been like 5 minutes
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Old 02-13-2008, 11:26 PM   #10 (permalink)
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BIS isn't an accout. Its how your bb accesses stuff. You use bis is its a personal bb and bes if its a company bb.
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Old 02-13-2008, 11:29 PM   #11 (permalink)
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ok its back on and it says EDGE


THANKS you people make my life amazing lol
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Old 02-13-2008, 11:29 PM   #12 (permalink)
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well, you can call it "how it accesses stuff" and I will call it a "BIS account".

Mine is a company BB and is BIS. And I know some people with personally owned BlackBerrys on BES. While your description is routine, it is not in fact always true.
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Old 02-13-2008, 11:29 PM   #13 (permalink)
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It can take a couple of minutes for the device to reboot. Not usually 5 minutes, though.
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Old 02-13-2008, 11:30 PM   #14 (permalink)
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Quote:
Originally Posted by orangehoody View Post
ok its back on and it says EDGE


THANKS you people make my life amazing lol
How did you use your 8700 the past year without a Data Plan?
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