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Old 02-19-2008, 03:45 PM   #1 (permalink)
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Default Sprint to Tmobile Text becomes Voice Message

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hey guys,

one of my friend has sprint as his sp for his bb. I have tmobile as the sp. whenever he texts me, i get an incoming call, and when i pick up.. it says the following "a sprint customer XXX-XXX-XXXX has send you a text message. if you want to listen to the text message, press 1" and when i press 1, it reads me what my friend typed in the text message.

he can get my text message properly. but when he texts me, the above is what happens...


any idea what this is?
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Old 02-19-2008, 03:52 PM   #2 (permalink)
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I know sprint has voice SMS capabilities. I don't know how your friend is sending the SMS. Is your friend sending txt SMS or voice SMS?
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Old 02-19-2008, 06:23 PM   #3 (permalink)
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That's interesting. When I get sms from a colleague on Sprint to my Curve on Tmobile, it doesn't do this.

Does it translate happy faces and abbreviations?
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Old 02-19-2008, 08:36 PM   #4 (permalink)
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no he is sending me regular text. i dont think it will translate the smiley faces. never tried it.
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Old 02-19-2008, 08:39 PM   #5 (permalink)
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do you happen to have a program that will read your emails to you?
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Old 02-19-2008, 09:12 PM   #6 (permalink)
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It doesn't have anything to do with your phone or T-Mobile.

Sprint somehow thinks your phone is a landline or is not SMS-capable. Many providers now recognize when a destination is a landline and offer to translate the message into voice (it probably costs him money when they do this)

If you can receive text messages from other people then your friend should contact Sprint and report the problem.
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Old 02-19-2008, 09:25 PM   #7 (permalink)
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Quote:
Originally Posted by ajm View Post
It doesn't have anything to do with your phone or T-Mobile.

Sprint somehow thinks your phone is a landline or is not SMS-capable. Many providers now recognize when a destination is a landline and offer to translate the message into voice (it probably costs him money when they do this)

If you can receive text messages from other people then your friend should contact Sprint and report the problem.
Agreed - This is sprints problem. It also stems from a disconnect between carriers. Look for an article online called "SMS Disconnect". It will detail how all the carriers have had problems interrelating in the past.
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