Originally Posted by juwaack68
A battery pull involves removing the battery while the device is on (for 20-30 seconds) and then putting the battery back in the device. It's also known as a 'hard reset'.
I knew what a battery pull was I just wasnt sure if it had the same effect as using the soft reset program. I did it and it didnt help the BB messenger issue. This is really driving me nuts. Any other ideas?