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Old 03-24-2008, 09:44 PM   #1 (permalink)
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Default Volume side key stiff.

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I was wondering if anyone else has had a similar problem. My volume down side key does not push in. I am getting sick of holding the phone away from my face. I am with AT&T does anyone know the refund policy? I have had the phone about 10 months. Am I out of luck?
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Old 03-24-2008, 10:17 PM   #2 (permalink)
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RIM has a 1 year manu. warranty i believe
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Old 03-24-2008, 10:51 PM   #3 (permalink)
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i had the same problem this morning. i lifted up the side piece a bit & shook it a bit... so the keys would fall back into place. now, they're good as new! i don't know if you should try that unless you're like me & like to take things apart.
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Old 03-24-2008, 11:04 PM   #4 (permalink)
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Quote:
Originally Posted by madlib View Post
RIM has a 1 year manu. warranty i believe
Yes call your carrier.
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Old 03-24-2008, 11:23 PM   #5 (permalink)
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Thanks for the replies. Much appreciated. Sounds like I need to call RIM!
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