Hey everyone!!!

I'm hoping someone can help me with the problems I have encountered with my new phone.
This BB 8320 was purchased through TMobile and I bought it off of craigslist to use with Fido (my canadian service provider).

Here are my issues:

1) I am getting a W010 error everytime I try to connect to my linksys router

2) I do not see the option, "I want to create or add an email address. " when trying to set up my email address with the set up icon

3) I am also receiving the error message, ""This BlackBerry is registered with a different service provider. Please re-register this BlackBerry and verify the URL matches the one provided by your service provider" when trying to register it online... apparently I need to have the pin zeroed out on the BIS account.

I've tried searching for the answers throughout the forum and have been unsuccessful in finding an answer.. any help would be greatly appreciated so I could finally enjoy some of my phones capabilities.
Thanks in advance

For issue #3, do you know if the BlackBerry is unlocked? If it isn't you won't be able to use it with Fido.

Welcome to BBForums smcsween!

For info on the errror code, read this: Wifi / UMA Error Codes - BlackBerryFAQ
And make sure to check if your smartphone is unlocked How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ

Have you already registered your PIN with the Fido guys? And got a BlackBerry Data Plan as well?

Nope I didnt register it with fido because I tried doing it online and received the error message ""This BlackBerry is registered with a different service provider. Please re-register this BlackBerry and verify the URL matches the one provided by your service provider"

You are going to have to contact the original carrier (or you can try calling RIM) to have it removed from BIS so you can register it with Fido.

thanks for all the help!!