04-15-2008, 07:53 AM
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| | Migrate from 8707v to curve 8310, no Send option?
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im in a process of migrating from existing 8707v to Curve 8310. what i did was, using 4.2 BDM, did a full backup of 8707v, at the same time, reactivate the user with the new 8310. once done with the activation, i restore the full backup of 8707v to 8310.
the problem was, when the user try to reply any mail, there was no Send option. by clicking the trackball, there was only 2 option which is Save Draft and Full Menu.
the rest works fine except this missing Send option.
my telco suggested to delete all service in the blackberry's Service Book and resend it back from the server. but it doesnt solve the problem. im open to any suggestion. thanks a million.