sorry if this question makes anyone feel less intelligent for answering such a simple question, but i can't find the web browser on my phone??? i'd like to download google maps, but i can't without getting online on my phone...thanks in advance!

bes or bis? do you have a data plan?

not sure about bes or bis yet, could u explain?...just got my phone today...i have the media works bundle plan which includes 1500 texts and 5 mb of internet/media net usage...i used to have the blackjack and could access the internet on that phone so i don't see why i couldn't on this one.

You'll need to access your att account and re-send "service books." This will enable the browser. I use t-mobile and they require a login into their site and then to "resend" service books.

If that doesn't work go here with the desktop web browser

http://www.operamini.com/download/sms/

and send a download for the opera browser to your phone number which can be used while you troubleshoot your BB browser issue.

It doesn't sound like you have a BlackBerry Data plan. A generic data plan will not allow you to use the browser.

Browser won't show up unless you have a data plan. I suggest you get one ;)

it's rather simpel if u work for a company and it'sur buisiness phone it could be bes ....
but if it's not bes there are possibilities you have the wrong (or no?!?) data plan or for some reason you don't have the service books.
if you are on the wrong data plan ( but got one) you could still go to the internet via opera for example ........but better: get a bb data plan

BB Data Plan is 30 Dollars, Media Works will not work. I suggest that you also ask for the 9.99 messaging .. It's 200 messages and unlimited mobile to mobile. If you don't want that AT&T charges 5 dollars for 200, 15 dollars for 1500, 20 for unlimited.

From the sounds of it you have no Blackberry Data plan. What worked for your Blackjack does not work on the Blackberry. Sorry but a little of homework before the purchase would have saved you this trouble.

What do I need a Data Plan for? - BlackBerryFAQ

Just to reinforce...

it's no big deal if i can't use the internet on my phone. maybe down the road i'll need to purchase a blackberry data plan, but thanks for all the info...

hey guys QQ, every time i get on BB browser, it ask me multiple times that it is "attempting to connect to a secured site but something about the certificate not being trusted." it takes me forever to get to a web site. Why is this happening, and how do i get rid of it?


WHH