BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-10-2008, 09:46 AM   #1 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: Vodafone
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Curve 8310 Password

Please Login to Remove!

I bought my new curve last November and I installed the software on my PC for managing photo's etc. I must have set up a password on the PC but never had to use a password on my device. Yesterday I wanted to put some of the photos I had taked onto my pC so I connected my device and was asked for a password on the PC. I could not remember setting up a password so I just guessed a few of the normal passowrds I use. I also tried "blackberry" as a friend suggested that was the default password. This did not work.

After about seven attempts I gave up thinking I could e-mail the photos to myself and get them off the phone that way. When I disconnected the phone and went to e-mail the photos I was asked for a password. I can not access my phone now and I only have one more password attempt.


Surely the password for the software should be independant from the phone!

Is there any way of accessing my phone? Somebody suggested taking a backup so I would not lose everything. However I need the password to access the backup module of the software.

Any suggestions?
Offline  
Old 05-10-2008, 09:55 AM   #2 (permalink)
BBFAQ Sysop
 
ricpac's Avatar
 
Join Date: Oct 2007
Location: Philippines
Model: 9700
OS: X 10.6
PIN: Alt+Shift+H
Carrier: GLOBE
Posts: 3,760
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You cannot access it without the password. That's all I know. You will most definitely lose all the data after your last back-up.

Let's wait for other comments from the experts.
__________________
All your base are belong to us.
Offline  
Old 05-10-2008, 10:02 AM   #3 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I haven't had enough coffee yet for this one! :P Ok, it sounds like you either somehow restore another devices data that had a password on it or somehow inherited an IT policy that was lurking on the PC. Is it a work issue PC?

Is it just the Media Card that you can't access or the entire device?

Worst case scenario is that after the 10th attempt (or less depending on setting) the phone will be usable again but all data will be lost. Actually, I think the data on the Media Card may still be there but you'd better wait for others to comfirm.

Sorry and good luck!

E-
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 05-10-2008, 10:03 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Location: Northern IL
Model: 8330
OS: 4.5
Carrier: Verizon
Posts: 2,076
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Thatzmister2u View Post
I haven't had enough coffee yet for this one! :P Ok, it sounds like you either somehow restore another devices data that had a password on it or somehow inherited an IT policy that was lurking on the PC. Is it a work issue PC?

Is it just the Media Card that you can't access or the entire device?

Worst case scenario is that after the 10th attempt (or less depending on setting) the phone will be usable again but all data will be lost. Actually, I think the data on the Media Card may still be there but you'd better wait for others to comfirm.

Sorry and good luck!

E-

Or just remove the Media Card before the 10th attemp, just in case, but I believe it will be safe.
Offline  
Old 05-10-2008, 10:04 AM   #5 (permalink)
BlackBerry God
 
LunkHead's Avatar
 
Join Date: Jan 2005
Location: Here
Model: 850
OS: 0.0.00001
PIN: kie swear
Carrier: USPS Priority
Posts: 10,962
Post Thanks: 143
Thanked 126 Times in 48 Posts
Default

Something went amiss.....

When you enter the password incorrectly 10 times the device will wipe clean.... You will loose everything on the device but stuff on the media card will be safe....
Offline  
Old 05-10-2008, 10:05 AM   #6 (permalink)
BBFAQ Sysop
 
ricpac's Avatar
 
Join Date: Oct 2007
Location: Philippines
Model: 9700
OS: X 10.6
PIN: Alt+Shift+H
Carrier: GLOBE
Posts: 3,760
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The media card should be safe.

EDIT: I'm slow.
__________________
All your base are belong to us.
Offline  
Old 05-10-2008, 10:06 AM   #7 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NickfromIL View Post
Or just remove the Media Card before the 10th attemp, just in case, but I believe it will be safe.
Duh! See I told you I hadn't had enough coffee yet!! Maybe I had better stay off the board until I have finished my first cup! I could be dangerous on here! Ha!

Good Luck!
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 05-10-2008, 10:07 AM   #8 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Wait, you have used this BB since last November, and today is the only time it has asked for a password? I may have missed someting in the OP, but how did you get past not having to enter a PW since last November?

is it only enabled on the Media Card?
Offline  
Old 05-10-2008, 10:07 AM   #9 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: Vodafone
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No- It is just my personal home computer. I cannoot access anything on my device. The only password I have been using on the device since I got it is the unlock password. The one where the phone locks itself after a couple of minutes inactive. I remember this password but it is asking me for another password. For the last few appempts it said enter "blackberry" as aprompt to enter the default password
Offline  
Old 05-10-2008, 10:10 AM   #10 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: Vodafone
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It only asked me for the password after I connected it to my pc. It seems that the password requirement for accessing the software on the pc was transferred to the phone
Offline  
Old 05-10-2008, 10:14 AM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Location: Northern IL
Model: 8330
OS: 4.5
Carrier: Verizon
Posts: 2,076
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Now, its not the same as your lock password? Whenever you connect the BB to PC it should require you to enter the unlock pw to do anything.
Offline  
Old 05-10-2008, 10:17 AM   #12 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: Vodafone
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes I tried that password also on the pc. When I use up a password attempt on the PC it also uses one on the device and vice versa
Offline  
Old 05-10-2008, 10:20 AM   #13 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Location: Northern IL
Model: 8330
OS: 4.5
Carrier: Verizon
Posts: 2,076
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That is correct. I have just never seen the PC ask for a DIFFERENT password than the lock pw. Sorry I can't help more, good luck.
Offline  
Old 05-10-2008, 10:28 AM   #14 (permalink)
New Member
 
Join Date: Nov 2007
Model: 8310
PIN: N/A
Carrier: Vodafone
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

When the memory is wiped after the tenth attempt will it still ask for a password other than my unlock password?
Offline  
Old 05-10-2008, 10:31 AM   #15 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Location: Northern IL
Model: 8330
OS: 4.5
Carrier: Verizon
Posts: 2,076
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No, but it may ask you to set a new one
Offline  
Old 05-10-2008, 10:32 AM   #16 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by galwegian View Post
When the memory is wiped after the tenth attempt will it still ask for a password other than my unlock password?
It will at a minimum allow you to set a new one. If an IT Policy is in place it may make you set one. There are ways to remove the policy but you have to type in the last try so that you can access to check.

E-
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.