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Old 05-13-2008, 05:06 PM   #1 (permalink)
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Question No email setting icon

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HI!!

I just got my blackberry today an really need to set up my emails for business...but i am stuck!
It says in the booklet and every instruction that i just have to go into the menu and go to the email setting icon-> i dont have it!! Where and how can i set up my email then or get that icon?
Thanks
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Old 05-13-2008, 05:08 PM   #2 (permalink)
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Do you have a data plan??
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Old 05-13-2008, 05:16 PM   #3 (permalink)
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You don't specify who your carrier is...but assuming it's AT&T, go to this link:
https://bis.na.blackberry.com/html?brand=mycingular
register yourself to create an online account there, and set up your personal email through this website. Once you've done that, it will send the correct service books to your device to get you started.
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Old 05-13-2008, 05:21 PM   #4 (permalink)
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Must have a BB dataplan for BIS/Email?Internet however.
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Old 05-13-2008, 05:30 PM   #5 (permalink)
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sorry to be so dumb but what is a data plan? This blakberry is more complicated than i thought

Last edited by mattdn : 05-13-2008 at 05:35 PM.
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Old 05-13-2008, 05:35 PM   #6 (permalink)
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Wirelessly posted (Verizon 8830)

Data plan
Its a monthly fee you pay to the carrier for use of email, internet and other items.
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Old 05-13-2008, 05:39 PM   #7 (permalink)
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Yep! I know what u r talking about and i have registered with my carrier already. So what next..??
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Old 05-13-2008, 05:45 PM   #8 (permalink)
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So do you have a data plan????
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Old 05-13-2008, 05:48 PM   #9 (permalink)
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yes i have a data plan.
I think there is maybe a software of something missing on the phone because i dont have that email setting icon. Is that possible?
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Old 05-13-2008, 05:48 PM   #10 (permalink)
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do you have a BlackBerry data plan or a standard data plan
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Old 05-13-2008, 05:49 PM   #11 (permalink)
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Yes it is possible....

Pull battery for 30 seconds and see if that fixes problem....

IF NOT

Call you provider and ask them to resend your service books!
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Old 05-13-2008, 05:50 PM   #12 (permalink)
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going to post the o2 site here
https://bis.eu.blackberry.com/html?brand=o2mailuk

Last edited by Sith_Apprentice : 05-13-2008 at 05:52 PM.
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Old 05-13-2008, 05:53 PM   #13 (permalink)
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BlackBerry - BlackBerry Internet Service Email
that site has all the EU providers and their internet setup pages.
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Old 05-13-2008, 05:56 PM   #14 (permalink)
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Just tried the battery pull and nothing has changed. I will try my provider. Thanks for ur help, get back to u soon
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Old 05-13-2008, 05:57 PM   #15 (permalink)
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try the link above. it will tell you if you have the correct data plan
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